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Ashley was absolute fantastic she made the whole experience fun and exciting she was an absolute joy to work with! The lady who works with her was also very kind and helpful!!
Ashley was super friendly and accommodating she made the application process very easy and quick! I cant wait to move into my new home at Union Square!!
We loved living in Union Square Apartments for the time we were there. Granted, there could have been improvements in communication coming from management, but overall the team was great. There's no thing such as perfection so again, little things here and there which if the team works to get better, I think there's practically not much to improve. The units (apartments) were in great shape, and the community was pretty much awesome (like 90% of the people - the ones who picked up their pets waste mostly :)).
At the end, it would have been super nice to have the playground, and the pet park ready for some time, but I think there were still some delays, which couldn't let us enjoy these amenities. Hopefully the rest of the community will enjoy it soon.
The one thing we definitively didn't like was the price hike on renewing. Our initial plan was to be there for 2 years (duration of my wife's program at RIT), and I believe we initially set a term of 15 months, so when we had to renew, the only available option for the other 9 was incredibly high. Our rent went from something like $1,385 to $1,685 i think. I think we could of been better advice at the beginning since we were pretty straightforward with our plans, and having that $200-$300 hike from one term to the other is not fair - especially given that we had our plans, and always paid in time.
The grounds always looks great. The pool and other amenities are an added bonus. I love the layout of my apt and the fact that I have a garage and can have a pet.
Conveniently located in North Chili, Union Square Apartment Homes offers spacious apartments that are perfect for any lifestyle. Close to the city of Rochester and downtown area attractions, we are pleased to offer an abundance of on-site community amenities to enjoy and experience - a sparkling pool, community center, and much more! Our one-, two-, and three-bedroom apartments offer gourmet kitchens, stainless steel appliances, quartz countertops, and in-home washer & dryer. Plus, there's central air and garage parking. Bring your cats and dogs to our pet friendly community, too. Now leasing brand new Phase Two apartments!
2-Month, 3-Month, 6-Month, 7-Month, 9-Month, 12-Month, 13-Month
Flexible lease terms available. Pets Accepted. Breed Restrictions. Please call for pet policy.
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