These apartments are beautiful. The community is conveniently located and exactly what I was looking for. I have found that maintenance requests take a bit, but the maintenance staff is very friendly. The office staff is very quick to respond, and is generally helpful. I do find that they're rude when issues arise or they are inconvenienced in any way by residents and their lives. When going to the leasing office for help and concerns, one would hope that they'd approach you with understanding and a desire to make it a pleasant experience all around, for all involved. Not always the case. Other than that, my only complaint is there is no real way to keep residents accountable for picking up after their dogs. While most residents do and keep our outside areas clean, some don't and it's frustrating. If not for those two things, this would be a 5 star review.
Any reviews stating that this is a quiet community must be from someone who lives on the third floor of another building. The walls and thin, the ceilings are thin and you'll be treated to the slamming, shouting, stomping and screaming of your neighbors. For $1475 per month. Management has yet to respond to my concerns satisfactorily. I will be moving. I am counting the days until I can leave and have some peace in my own home.
Overall, It's a good apartment complex. Horrible place in the winter due to lack of snow removal. Last year they had the "2" maintenance guys removing the snow. My vehicle was stuck for over 3 days. Other complexes that are way lower in rent even had adequate snow removal processes. I didn't see a company or anyone but the red maintenance trucks trying to do it all. It's no way those guys can remove all that snow on their own. I just don't understand why they can't hire a normal snow removal company like other complexes, especially for the price point we pay. It's just ridiculous.
I can't say enough great things about Rivers Pointe-- we moved our family of 4 from a house to a 3 bedroom apartment as we desired a maintenance-free lifestyle. It was the best choice-- fantastic management/staff and maintenance, immaculate condition, friendly neighbors. I would highly recommend!
Nice amenities, but over priced.
Looking for a modern one-, two-, or three-bedroom apartment in Liverpool, NY? Rivers Pointe has what you are looking for! Our fully equipped kitchens are a joy to cook in, with granite countertops, a breakfast bar, and a pantry for added storage. An in-home washer and dryer make life easy, and central air conditioning makes it comfortable! Enjoy some quiet time on your private balcony or patio, and you can choose an attached or detached garage, as well. Our heated swimming pool, fitness center, and tanning booth add to the experience, along with a theater in our clubhouse. We're pet friendly, so bring your furry and fluffy friends to our fantastic location near Clay, NY. Shopping. dining, and entertainment are nearby, and Syracuse is a short drive away.
Flexible lease terms available.