Since new manager has taken over things have gone downhill quickly.
No linen closet and no shelf for soap and softener in washing machine area. We haven't move in yet till May 1st. We love the location. I understand that clothing line outside for dry clothes is not allowed that my big disappointment.
When I need repairs done I sometimes have to have them come in twice before they fix it right. My ceiling has water damage and a lump in it and to fix it they just painted over it instead of correcting the problem the right way. I have been waiting for new cupboard doors for 6 months and everytime we ask about it they tell me they haven't gotten them in yet. The outside of the building has green slime and mold on it and should be cleaned. They don't have enough maintenance help to keep things up
I feel for the rent being paid, my old appliances could be updated. Maintenance is good, but slow. Snow plowing is horrible. I've been late many times for work, as well as gotten stuck in the middle of the complex. Plowing not done in a timely manner at all. Building gets very dirty in spring and summer, have to beg for power washing. I do not think guidelines are being followed as to what kind of dogs are allowed. There are huge dogs here & pit bulls. Common areas not maintained/cleaned.
Some aspects such as location, prompt maintenance, cleanliness etc, are good, but somewhat lacks promptness in arranging for outside contractor works such as snow plowing, fixing cracked pavements, authority over pet ownerships, foyer cleaning service etc.
Brookhaven Apartment Homes Welcome to a Community that Cares! Enjoy a small town village setting where local parks, friendly people, and activities abound in Lancaster, New York! Arrive at our beautiful colonial-style buildings complete with white pillars and wide porches and you'll think you've stepped back in time. Our sprawling, park-like grounds will inspire you to take afternoon walks, while your large apartment -one of only 84 -provides luxury and comfort with a European-style kitchen, a garage, and a private balcony. Schedule your tour today and discover small town tranquility in Brookhaven!
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