I moved into this complex 15 months ago, and today is my last day there. When I moved in, I kept faith that the issues I had would get better. First, over a year ago, the woman who got me to sign the lease was apparently fired right after I signed it. She told me something completely different than what was reality- that I did not have to pay a security deposit, and that I could pay the rent on the first, when I was moving in just two days before. This thankfully wasn't a huge issue, but it was a huge inconvenience being told this the day before I had to be out of my other apartment and into the new one.
After that, we had trouble with our shower not working at all- and it took about a week for someone to fix it. We then had a problem with our sink not draining right after we moved in, and our dishwasher leaking (this stopped after the sink was fixed, so I assume it was a related issue).
Since then, it has been fairly quiet except for they painted the hallway. They had a letter up stating to keep pets crated while you're not home. I kept my cat in a room for over two weeks while I was at work expecting work to be done- and it never was. Then when they DID paint, they painted over my door and it took me five minutes to try to open it since the paint had glued it shut.
I had planned to move for a couple months, and filled out the forms to do so. They asked about a date they could come inspect the place before I left. I selected a date that was at the end of last month, took off work and everything. They never showed up, never heard from them again. That day I called the office multiple times, left a message, and never ever heard back from them once. They never showed and so I never got an inspection before I move out, so we'll see how that goes.
I'm thankful for the lease to have ended, and to be going to a much nicer place. This was a ridiculous experience and I made a ton of excuses for them trying to make the best of it, but please don't settle for this place.
They don't repair air conditioners when not working, but advertise them on their web site. Checking state laws now.
As a potential resident iam highly satisfied with this apartment this location is most well taken care of complex I've seen I just want to let u know keep up the good work
Make yourself at home in one of our spacious one-, two-, and three-bedroom apartments at Park Guilderland Apartments in Guilderland Center, NY. We offer central air conditioning, in-home washer & dryer, and more. Covered parking is available, and there are grilling & picnic areas for our residents. Our community is pet friendly, welcoming your cats and dogs. Enjoy the quiet serenity of a country setting with the convenience of a short drive to I-87, parks, shopping, and downtown Albany. Make Park Guilderland your new home today!
Flexible lease terms available.