I have had very few times when I called for assistance with a problem. Each time they responded quickly and pleasantly. The office staff and maintenance staff have always been helpful and again pleasant.
It's quiet, nice and cozy. The apartments are spacious and the people are very nice.
We moved out after three plus years of paying our rent on time or early every month. We left our apartment spotless and shampooed the carpets. We would have never dreamed that town Hall Terrace would keep $135 of our security deposit for a "painting fee". Any reasonable landlord would consider the need to paint after 3+ years of tenancy as normal wear and tear. They also did a very poor job of removing snow and ice. They also increased our rent considerably every year.
I have lived here for 15 years. Absolutely no complaints. Very happy with my spacious apartment, beautiful grounds, and very helpful staff.
concerned that living there for more then 5 years no updates done to apt vs. a new customer gets fresh carpet, paint , etc, and with increased rent year after year i believe updates should be done. very unhappy assistance with cable is removed ajnd we are forced to use twc cable becuase no dish are allowed and no competetion they can charge what they want. my bill has doubled for same service . staff is great .
Located just 15 minutes from downtown Buffalo & 5 minutes from Niagara Falls. Plus, we pay the utilities and Grand Island bridge tolls on all apartments and townhomes. Senior Discounts available for 55 and older.
Nearby Attractions: Beaver Island State Park, Martins Fantasy Island Amusement Park, Canalside Buffalo, Buffalo Casino, Harbor Center and Seneca Niagara Casino, close access to Canada & 1.5 hour ride to Toronto
Nearby Universities: University of Buffalo, Buffalo State, Niagara University.
Nearby Shopping/Entertainment: Niagara Falls Outlet Mall, Buffalo Harbor Center, Boulevard Mall, Dick & Jennys Restaurant, Riverstone Grill Restaurant, Byblos Niagara Resort and Spa