Living here was fine, lack of enforcement of parking spots became an issue in the winter as people park wherever they want. Biggest issue when it came time to move out. I found the process to be significantly more difficult than it really needed to be, but what's causing me to write this review is that they will not allow the Tennant to be present when they perform the move-out inspection. I can garuntee that the apartment was absolutely spotless when I left. Unfortunately, I did not take photos as I assumed I would be present for the inspection. They denied me that right and then hit me with an additional $140 on top of a $80 cleaning fee per the lease. I can only assume the reason they do not allow the Tennant to accompany them during this inspection is so that they can deduct whatever they please from the security deposit. My advice? Find one of the other places in the area to live. There are plenty of options all within a couple minutes.
They really care and will help get you a home to love . This past year has been very hard for my family due to health issies with my daughter . The people in the office are wonderful people .
I would have give this 5 stars if more 3 and especially 4 BR apartments were readily available.
Everything was really cheaply made. Cheap walls, cheap carpet, etc. Plumbing and electricity were also done poorly. You can't operate your microwave and dishwasher at the same time without blowing a circuit. When we moved in, several items were cracked and broken including fridge handles, doors, and the microwave. The top lock to the main door didn't even work. The upstairs toilet didn't flush properly. In the Spring we discovered that there was apparently a leak in the ceiling that took them two visits to actually even fix. Maintenance is almost always late for appointments.
You'd think that if you have renters paying over a thousand dollars a month for literally just the roof and walls (because no utilities are included) that you'd at least make sure everything is in good condition!
The "garages" that are advertised are really just glorified sheds. They're too small to really fit most vehicles into, which is why parking is such a competitive sport there because everybody is trying to compete for what very limited parking space is there.
They can't even be bothered to pay for professional snow removal; one of their tenants volunteers to do it, so don't be surprised at the poor job of snow removal and salting that's don't 90% of the time.
Cheap paint comes off most of the time when you try to clean it, and the walls are thin enough that I can literally hear when our neighbors on one side use the shower or flush their toilet, and when the neighbors on the other side fight and yell at eachother.
Benefits: lots of kids in the community, office staff is nice, and it's not the *absolute* worst place to live.
Overall, I'd give it a 2/5. Could be worse, but it could be A LOT LOT LOT better. Not really worth the price. We'll be moving as soon as our lease is up.
Competent friendly staff who maintain the buildings and grounds in fine condition, and answer all tenants' request promptly and satisfactorily, while the office is available to settle any and all contract and financial questions. Very complete operation to the satisfaction of all the tenants.
Nestled in the scenic landscape of Farmington and Victor, NY, our luxury townhomes offer timeless architecture and the refined elegance of single-family homes. Our location places you within minutes from Rochester's shopping and entertainment. Residents with children will appreciate being part of the highly regarded Victor School District and the abundant selection of childcare facilities in close proximity.
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