We pride ourselves in satisfaction with your Whitney Ridge residence. Our community provides qualities such as:
Professional, Courteous Office Staff that is available 7 Days a Week
24-hour Emergency Maintenance Service
Pet Friendly with no weight restriction!
Waived or Reduced Security Deposit for Qualified Applicants!
Whitney Ridge is known for its rolling green hills and lush evergreens, yet enjoys a convenient location!
It's an amazing place to live! Management is terrific! They're presently redoing the complex as well w/ new doors/siding/pant/balconies & it looks great! Highly recommended!
I really enjoy the layout of the apartments and how quiet the area is. It's a really great place to live. I love that they are redoing the outside, which, as it looks right now, provides little justice to how the inside of the apartments look.
When my fianc and I first moved in Doug and Mike handled the office and they were great! Everything was done in a timely manner, any questions we had were also answered as such. It only took a couple of weeks to get everything taken care of.
Since then the office has been taken over by someone else and it is atrocious. Paperwork to move into a new apartment took forever leaving us two days to get everything prepared so we could move in. Not acceptable when everyone works full time hours +. No move in inspection was conducted. The carpets are stained, walls covered in marks, broken appliances, hot water works only sometimes. Parking is atrocious. The cops have been here for a violent altercation that took place in our parking lot. The building that we have to go into for laundry and mail smells like a chain smokers ashtray. The smell from said building often permeates our apartment. The office staff is now rude and often have no idea what is going on.
The only people working here worth their weight in salt are the gentlemen who work for maintenance. Always meeting you with a smile and a hello. I'm not sure why the office manager treats them as peons.
This complex was worth the price at one point. But I am far from impressed with the new management.
I have been year for a year and a half. I love my neighbors and they are doing a lot to try and improve the look and feel. I was very upset to learn that Mike had left a few weeks ago. He was a great community manager and went out of his way to respond to any request that we all had. He made sure to get involved with the Fairport Chamber to drive traffic to the complex !!He is missed and wish he was still here to enjoy all the work that he made sure was done
October 13 2015 my dining room window was cracked by falling shingles-reported the next day.Still waiting for new window