The Westbrook Apartments on 675 Delaware Avenue in Buffalo, New York offers a variety of floor plans consisting of Studio, 1 Bdrm, 2 Bdrm or 3 Bdrm. Located in the Historic Allentown district, this former luxury hotel is within walking distance to restaurants, shops, entertainment, public transportation, the Buffalo-Niagara Medical Campus and Buffalo General Hospital. Amenities include a clean and bright 24-7 laundry care facility, a comfortable and welcoming lobby, a rooftop patio with amazing city views, on-site maintenance and management and a secured entry. Off-street and garage parking options are also available. All utilities are included in rent price except cable/phone. "Fine City Living" awaits you at the The Westbrook Apartments!
Building Management is always responsive and prompt in addressing any concern I may have as a resident and is attentive enough to ensure that I am satisfied with the outcome of Building Management's actions.
I have had 5-6 apartments, and none come close to having the great customer service that Westbrook staff does. If you need something fixed, it is fixed that day. The staff is always around and always willing to answer questions or help you out. The price is great. The rooftop patio is amazing. The only problem with this place is that finding parking can be painful.
Management is always looking for ways to upgrade the apartments. Tenants can also move into another apartment for a needed reason for (down sizing, up-sizing or wanting to move in a newly modeled apartment . There is great staff that is working here. There are social gatherings at Christmas and Halloween with food paid for by management. Two year leases available.
I really enjoy living in the Westbrook. The reason why I didn't give it a higher score is because I believe management needs to update the place. The carpets are old, wall paper is falling down, the lobby looks like its straight out of the 80's. Other than that this place is great. The water pressure is high, every apartment has a dishwasher and not to mention, the best rooftop patio in the city.
Office staff and maintenance are helpful and reliable. The apartment building is clean and well-maintained.