Ratings & Reviews

Review The Retreat at Candelaria!

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Overall Ratings
(34 Ratings)

22 Reviews for The Retreat at Candelaria

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Previous Management Company
Certified Resident

I love this amazing community. Able to relax after work. My dogs and my son are so excited to walk the amazing grounds. Perfect location to to everything! I can just walk to the store. Maintenance is awesome I did al my work orders done very quickly. The office is so helpful and cheerful, I love all the ladies! Apartment ratings site is incorrect! I wouldn't live anywhere else... I love the retreat at candelaria I do appreciate the office staff for making this a wonderful place to live!!!


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Thank you for taking time to send this review. We try very hard to keep The Retreat, a pleasant place, that you can be proud to call "home." Do not hesitate to let us know, if there is anything that we can do to make your home more enjoyable. - The Management and Staff at The Retreat


Previous Management Company
Certified Resident

The staff is accommodating, friendly, working together to please tenants. I feel safe here. The grounds are beautiful and the atmosphere pleasant.


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We appreciate your comments! Please do not hesitate to contact our office, if there is anything that we can do to make your home more enjoyable. - The Management and Staff at The Retreat


My daughter moved in with crumbling cabinets u open them and a piece crumbles. Shes been placing work orders since the day she moved in and a year and a half later they have not fixed. Now she has no hot water to take a shower. She has to stay at my place and today was told its not an emergency. Seriously? So shes not able to have hot water at all? Renters beware!!! This is a slumlord!!!


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We're sorry to see your daughter's experience has not been to your satisfaction. Our maintenance team strives to tend to requests quickly and effectively, and we apologize if our efforts have fallen short of your expectations. We want to do all we can to make your daughter's experience all the more positive, so please contact us here at the office should either of you like to further discuss your concerns. Thank you.


This place is a mess. The management is disrespectful and overall rude. Theres a significant problem here with pests and other nuisances around the complex. I wouldnt recommend this place unless you want to be scammed out of a lot of money.


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We're sad to see you have not been pleased with your home at our community. We strive to provide excellent service, and we apologize if our efforts have failed to meet your expectations. Should you be experiencing an issue with pests, please let us know, as we have ways of resolving such an issue. We'd greatly appreciate the opportunity to further discuss your thoughts, so please stop by the office so we may resolve any issues you may have. Thank you.


Where to begin, between the maintenance issues, and the lack of transparency, there are better options within the area. I have lived here 4 months and have had my water shut off twice without notice, air conditioning shut off, and most recently hot water. When the sprinklers run the water pressure drops to almost nothing. This property uses community utilities, so you have your normal utility bill, and then you have a much larger one for the rest of the property. This is for the 3 pools that are closed from fall to late spring, the electricity to heat the community water heaters, community air conditioning, the landscaping, the security (which may or may not exist) and any other unexpected surprises. None of this is disclosed in your lease, so be prepared to pay an additional $100-150 dollars extra per month. The community air conditioner sits in the parking lot, and comes on roughly every 6 minutes with the sound of tires screeching. It's off putting at first, and whether you are running the AC or not, you get to hear it. You can smell the odor that comes in through the vents when tenants smoke marijuana, or cigarettes, and it stains the ceiling with tar. The warm summer air blows the huge pile of dog feces from the maintenance guy next door into your apartment, so you get to enjoy that with dinner. Its a moot point trying to convey this to the office staff, as they could care less. It might look like a nice place at first, but do an actual walk through and ask lots of questions. Be sure to read your lease, and get a copy.


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We pride ourselves in transparency, as all of our potential fees and rates were indeed outlined for you in our lease agreement, and we'd be happy to answer any questions you may have regarding this matter. Should you believe anyone to be in violation of our community's policies, such as smoking in their homes, please let us know. We'll be sure to take your concerns into serious consideration, and should you like to further discuss your thoughts, please stop by the office.



Apartment Features

  • Air Conditioning
  • Balcony
  • Cable Ready
  • Ceiling Fan(s)
  • Dishwasher
  • Fireplace
  • Microwave
  • New/Renovated Interior
  • Oversized Closets
  • View
  • Washer & Dryer In Unit
  • Garbage Disposal
  • Patio
  • Refrigerator

Special Features

  • Disability Access
  • Pets
  • Short Term Available

Community Features

  • Accepts Electronic Payments
  • Clubhouse
  • Covered Parking
  • Emergency Maintenance
  • Extra Storage
  • Fitness Center
  • Hot Tub
  • Laundry Facility
  • Public Transportation
  • Swimming Pool
  • Tennis Court(s)
  • On Site Maintenance
  • Pet Friendly

Additional Features

  • Washer and dryer (in select homes)
  • Large outdoor pool and hot tubs
  • Energy efficient heating and cooling
  • Large balconies or patios
  • Covered parking available
  • Barbecue grills
  • 24-hour maintenance
  • Large Pets welcome
  • Up to 15 month leases
  • 13 floor plans to choose from
  • Park with horse shoe pit
  • Serene duck pond
  • Picnic Area
  • Online Payments available through Resident Portal


Property Details

The Retreat at Candelaria - Albuquerque

The Retreat at Candelaria

Style, character, home! Retreat at Candelaria puts you right on course with relaxed Northeast Heights living to suit your lifestyle. Close to shopping, dining, recreation and entertainment. Our professional management and maintenance team will offer special attention to your needs. Come home today! Ask about our specials!


Rating 9

Eldorado High School

11300 Montgomery Blvd Ne, Albuquerque, NM 87111
Rating 7

Hoover Middle School

12015 Tivoli Ne, Albuquerque, NM 87111
Rating 5

Mitchell Elementary School

10121 Comanche Rd Ne, Albuquerque, NM 87111
Rating default

Sandia Montessori School Of Albuquerque

3240 Juan Tabo Blvd Ne A, Albuquerque, NM 87111
Rating default

Eastern Hills Christian Academy

3100 Morris St Ne, Albuquerque, NM 87111
Rating 8

Public Academy For Performing Arts

3000 Adams St. Ne, Albuquerque, NM 87110
Combined Elementary and Secondary
Rating 6

The Great Academy

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All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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