I gave them the rating I did because they have always been warm and welcoming. The grounds are amazing and beautiful and provide you access to host of wonderful amenities. Maintenance was always there to provide help when we needed it and made sure the grounds were always in peak condition.
I have had multiple walk threws with sun village. The best part of my trips there were the very kind young lady by the name of Layla everyone else was Non attentive and rude and werent much help. She was very helpful in providing me the information that I asked for when no one else did. It seems to me shes good at what she does and everyone else there is just there for a job. Id think about having a talk with the rest of your staff because theyre probably pushing multiple people away with there attitude and ways of going about things. Shes the only reason I even gave a 3 star review
Lived here for a year in a 2 bedroom, mold had begun growing in my closet, maintenance took forever to repair things like the light in the kitchen. and on top of that me and my roommates were charged for an extra 12 days even though we turned our keys in and moved our stuff out the day our lease ended. We sorted out the problem and paid for a 3 day charge. I moved to another roommates with a 2 bedroom in building 16 and still face the overcharge problem, other than that the area is pretty nice and clean. Security has been better than before.
I have lived here for the past year and the experience was less than ideal. There is a huge bug problem, even though they say they spray for pests, it is ineffective.
The location is good for students but for the price it is not worth living here with this many problems. I understand there were a few changes in maintenance and management but it still remains the same as they avoid work orders and avoid benefiting you financially.
You will not receive your deposit back and they will give you inconvenience as they will not let you resolve any problems during or after your lease is up.
The staff has actually been quite nice and the grounds are well-kept, but sometimes you can't control who is your neighbor and they may be quite loud. I think it would be fantastic if the Village expanded its weight lifting equipment.
Welcome home! "Sun People are Fun People" because we offer the best of everything; style, privacy, great recreational facilities, and a team ready to assist your every need! It's the special extras, like our hourly shuttle to University of New Mexico, our WI-FI Center, jogging stations and resort style pool that make Sun Village Residents feel right at home! The choice is yours! With our variety of floor plans we are sure to have you reaching for the SUN!!!