Apartment Guide

Mountain Run

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5800 Eubank Boulevard Northeast, Albuquerque, NM 87111

Ratings & Reviews

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Mountain Run

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Overall Ratings
(150 Ratings)

32 Reviews for Mountain Run

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The office staff is the worst. Super bad bug problem. Even if you call head to get your place sprayed they may or may not show up. Will try to charge anyway possible for anything they can possible charge you for. NO parking. Cars always get side swiped. And/or stolen/broken into at this complex. Super pricey and very unreasonable. This management team FDI in particular, is always increasing charges as well.

06-25-2018

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Pros: The location is great. It is a quiet area. I had a view of the mountains. Maintenance was pleasant and efficient.

Cons:
1. Cost. There are larger, cheaper apartments in the same area.
2. Amenities. Often not available.
3. Poop. Dogs have gotten sick because of it.
4. Security. I never saw anyone from security. Some peoples cars and the mailboxes were broken into.
5. Management. Over the 3 yrs we had at least 4 companies; this current crop is horrible.
I made an appointment for my move-out inspection. The apartment on inspection day, except for the carpet, was pristine. The inspector took photos of everything. When she got to the oven, I realized that I had missed it. She circled housekeeping on the cost sheet, and I asked if I would be charged for housekeeping, thinking that they would charge for the oven. She said no, that she had marked it in error. She drew an X over housekeeping and instead marked carpet cleaning which we had discussed.
Later, I learned they charged me $40 for housekeeping. I went to the office. The staffer became very defensive and agitated. She told me that she did what was marked on the sheet from the inspection-lady. I explained that that mark had been in error and showed her the X on her copy. She said she needed to investigate further and would be in touch. Eventually, they discovered the error. However, they reviewed the pictures and saw that my oven was not clean. Instead of refunding the $40, they were charging me $25 for oven cleaning.

I paid these folks $750 for 500 sq ft for 3 years. $25 is not a big deal to me. The big deal is that they made a mistake and instead of apologizing, took the opportunity to squeeze out another $25.

When I moved in to Mountain Run, I felt as if I made a great choice. However, their actions in this move-out process show me that things have changed. I am glad that I got out when I did.

06-01-2018

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The most rude office staff you can imagine. Can't wait to move.

05-21-2018

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Moving isnt always a simple process but the office staff at Mountain Run made the transition a positive experience.

The staff are friendly, helpful, and professional. Thanks.

04-19-2018

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DO NOT LIVE HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!! This apartment complex deserves ZERO stars.

Faith who is the apartment manager is extremely rude and defensive anytime you bring up a problem. Her assistant is even worse.

Faiths manager Naim is also worthless - I emailed both of them about an issue and Naim didn't even bother responding.

I would HIGHLY recommend NOT living here. The customer service is an absolute joke. They don't care about the residents. There is a reason why Mountain Run Apartments are a little cheaper when compared to the other apartments surrounding it.

03-28-2018

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Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Fireplace
Microwave
New/Renovated Interior
Oversized Closets
Stainless Steel Appliances
Vaulted Ceilings
View
Washer & Dryer In Unit
Garbage Disposal
Patio
Refrigerator

Special Features

Pets

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Basketball Court(s)
Business Center
Clubhouse
Emergency Maintenance
Fitness Center
Pet Park
Playground
Swimming Pool
Trail, Bike, Hike, Jog
Wireless Internet Access
Media Center
Pet Friendly

Additional Features

BBQ/Picnic Area
Custom Maple Cabinets
Carport
Expansive Pantry Storage
Granite Counters*
Two Resident Business Centers
Efficient Gas Heating System
Heated Swimming Pool and Spa
Built-In Microwaves
Relaxing Indoor Spa
Crown Molding*
Fitness Center with Upgraded Equipment
Ballroom/Yoga Area
Lofty Ceilings*
Spacious Closets
Community Walking Trail
Plush, Stain-Resistant Carpeting
Lush Landscaping
Stainless Steel Appliances
Air Conditioner
Movie Theatre
Resident Lounge
Washers and Dryers
Pet Friendly
Wood-Burning Fireplaces*
Personal Patios and Balconies*
Mountain Views*

Property Details

Mountain Run

Welcome to Mountain Run Luxury Apartments in Albuquerque, NM. Our beautifully remolded apartments offer one and two-bedroom apartments that feature stainless steel appliances, washer/dryer, and expansive pantry storage that is the perfect add-on to any home.

Fall in love with our pet-friendly community that provides the best amenities like an upgraded fitness center, heated swimming pool and spa, playground and BBQ/picnic area that is perfect for any occasion.

Our luxurious apartments in Albuquerque, NM are conveniently located near the Mountain Run shopping center, walking trails, and just minutes away from colleges, freeways and more. Call and schedule a tour of our luxury apartments in Albuquerque, NM and see why we are the perfect home for you!

Schools

Eisenhower Middle School

11001 Camero Ave Ne
Grades 6-8 | Public
View Properties This School Serves
8/10

Eldorado High School

11300 Montgomery Blvd Ne
Grades 9-12 | Public
View Properties This School Serves
8/10

Hubert Humphrey Elementary School

9801 Academy Hills Dr Ne
Grades PK-5 | Public
View Properties This School Serves
10/10

Hope Connection School

4700 Eubank Blvd Ne
Grades 7-12 | Private
View Properties This School Serves
No Rating

Design For Learning Differences School

8600 Academy Rd Ne
Grades 2-11 | Private
View Properties This School Serves
No Rating
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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