My husband and I lived here for about 5 months while we looked for a house. The staff is snarky- especially the maintenance staff. There was ALWAYS something broken in the apartment. First the ceiling was leaking, then the water heater went out 4 different times, then the fridge wouldn't get below room temp, then the ceiling was leaking AGAIN and this time they made a hole in the ceiling in our entryway that was never repaired. We finally bought a house and it was $3,081 PLUS 30 days of rent to leave this place. Wow. We moved out about 2 weeks prior to the end of our final 30 days. My husband went to clean the apt and do the final walk through. When he was throwing away trash, the maintenance employee berated him at the dumpster arguing with him that he could not throw his trash in the dumpster. We pay $25 a month to throw our trash in the dumpster and are residents, so yes we can. Then the maintenance employee called the office to "file a complaint" on my husband to move his truck. It was fully parked in a spot that were told to park in from the day we moved in and have been parking in for the last 5 months. The office called him and told him to move his truck IMMEDIATELY. He was ready for the walk through and asked if they could just do that now and then he will just leave. She said "NO! Move your truck now". He moved the truck off premises- that we are still paying for- and then was asked to wait for another 30 minutes for her to "be ready" for the walk through. She was snarky during the process and made a comment about a few nail holes in the wall and an additional charge. We were told at move in to "make it our home, nail holes are fine". I called the office later that day to ask about the additional charge and ask why she and her staff were so rude to my husband. She continued to argue with me that she is not rude and she will need to "consult with the maintenance manager on the wall holes"....so the man that just accosted my husband...then she hung up on me.
I would not recommend that anyone live here!! I can hardly wait until my lease is up.. worst experience i have ever had in my life. Noise is reduculus, gates work when they want, roaches, ants, spiders. DISGUSTING.!! I have had to spray for bugs but they are comming from the trash area!!! Complaints fall on deaf ears. Be careful with your water bill!! Extra days placed into your bill. Wished i would have read the reviews before i moved in. Very bad decision. If i could i would rate the apartments a zero i would!!! Be careful if you choose to live here!!!
An oasis of distinctive living, Broadstone Heights apartments located in Albuquerque, brings the spectacular mountain views and brilliant desert landscaping right to your doorstep. Our community offers exceptional one, two and three bedroom floor plans that feature the warmth and comfortable atmosphere you appreciate in a home. Find luxury and timeless quality at Broadstone Heights apartments, a masterpiece of residential living. Make your move today!
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