Excellent atmosphere, staff and maintenance are very laid back, kind, and professional..landscape is pleasant, activities for friends and family.an area close to my job, restaurants, local food markets, and many other establishments. Not to mention my dog is allowed to reside at academy terrace. Can't find nice places that allow pets, very hard.
Very responsive when things needed to be fix. Staff is polite and knowledgeable about situations.
Constant repairs. Went a month without A/C. Constant water leak from upstairs apartment. Hot water always going out.
1.) The inside of the apartment is decent. Older model, non-updated appliances, but decent. 3/5 stars here. All went fine for a few months, and about a week ago, we smelled fire. I look at the fixture and it's smoking. Light bulbs were placed there before we moved. We take out the bulb, see that it's actually burning, and the fixture is slightly melted as well. Please check all apartments for incompatible bulbs. Had we not have been home, THIS WOULD HAVE TURNED TO A FIRE.
2.) This is a terrible place for people who are responsible dog owners. 0/5 stars. More specifically, for people who keep their dogs on leashes because they don't want their dogs to get in any altercations with other dogs. There is no weight limit. Their unleashed dog comes bounding up to ours and attacks one of my dogs. I wish that management would make this a safer place for dogs and owners by fully implementing their leashed dog responsible owner rules.
3.) Utilities. 0/5 stars. This is the third apartment complex I've been in, and I have NEVER seen such absurd utility charges. They send you a lovely little bill in the mail each month that you are expected to include in your rent. Ours is approximately $115 each month. PLEASE factor this into your budget when considering this apartment. The office staff will certainly not tell you this, so I am. For example, here's a breakdown of our current utilities bill that goes directly to the office: water $32.93, sewer $19.94, trash $19.66, gas $17.54, "C.A.M. FEE (this is the community maintenance fee... lol!!!!) $20.57, service fee $3.50. Grand total: $114.14. This is EXTREMELY HIGH.
4.) Maintenance: 2/5 stars. If constant construction noise bothers you, think twice about moving here.
5.) Office Staff: 2/5 stars. Although not particularly attentive, friendly enough. We haven't encountered any major issues except they ignored the fire hazard light bulb complaint.
6.) Safety: I've personally seen 3 car windows smashed since Oct.
This is by far the worst place I have ever lived. The staff is unresponsive and rude. At one point the faucet on the shower broke off and it took them over a month to actually fix it. For three weeks the water ran continuously. Then, they charged me for the water!! When I moved from Denver I was told that rent would be one price with all new appliances and remodeled. With a washer and dryer. When I arrived the rent went up by $100 a month. I am currently paying more than the advertised price for a two bedroom for a one bedroom. I had no choice at that point. My uhaul was in the parking lot. I also had a roof leak which they "fixed" by setting a dirty old refrigerator drawer on my bed. I wish I could post video it was actually pretty amusing. Awful place. Don't live here.
Nestled in the green and highly sought-after North East Heights neighborhood, Academy Terrace Apartments guarantees you sophisticated yet comfortable Albuquerque living - and we've got the location and amenities to prove it! With options for studio, 1 bedroom, 2 bedroom, or 3 bedroom Albuquerque apartments, you can stretch out and relax when you come home to Academy Terrace. Our beautifully landscaped grounds frame the sparkling swimming pool, giving you even more reasons to call us today.