Mill Run at Union

I have never had such a poor experience with management in my life. Using FINE PRINT in the lease, I am stuck in this hole for another two months and they raised my rent $300 instantly because you are told you need to give 60 DAYS WRITTEN NOTICE. Even though I communicated with this team of all stars that I would be putting them down as a reference as every month I paid my rent on time and never gave them any issues. Instead the management parrots each other saying if I had done that they would have told me I needed to give 60 days written notice. They sent an e-mail with the subject line reading "ITS TIME TO RENEW YOUR LEASE"... which, at the very bottom, states you need to give 60 days WRITTEN NOTICE.... which would ONLY be read by a person who INTENDS TO RENEW THEIR LEASE. Why would I look at an e-mail that speaks 95% about a lease renewal when I couldn't wait to get out of this place? I signed the lease one year ago and fulfilled my obligations to the lease. They care about money and money alone. They told me I should of written the names down of the people I spoke to about putting Mill Run as a reference. I informed them I did not realize I would be swindled and ripped off before leaving. And rest assured it is RIPPED OFF when you price somebody out of a residence they can't afford (A 20% increase!). In real estate you are supposed to be entitled to "quiet enjoyment" of the property which I rarely experienced as the walls are so incredibly thin here I often heard my neighbors... everything. I can not imagine what can be done to rectify the situation besides somebody from ownership stepping in to provide advanced oversight.

The leasing agent at Mills Run in Union Aneesha Rumph .is so pleasant and professional .I called the leasing office on August 27, and she ensure me that a property manager would get back too me or took a message for me . A manager did reach out to me . Everything got resolved.
Thanks Aneesha for all your help.

Loved the tour
Showed multiple apartments
Had a discount weekend
Nemesis gave all the numbers needed to know to rent
Renovated bathrooms
Answered every question asked
Has parking
Place is very clean
Unlimited maintenance service
Service dogs free
Super available

Rose and Nemesis went above and beyond! They have excellent customer service! Very friendly and very informative. The process was easy and they were extremely accommodating.

Yulissa and the team at Mill Run is always willing to go above and beyond for their customers !..... In my case I had to cancel last min on the day I was supposed to view my apartment, when I called to cancel not only was Yulissa professional, courteous, and understanding she gave me several options to overcome the missed appointment..... She ended up sending me videos of the apartment personally and I was able to match my furniture purchases to the floors!!!!!!