Welcome to Columbia Court at Springfield; a magnificent rental community. Conveniently located within walking distance of shopping, fine dining, banks, dry cleaners and Paper Mill Playhouse, and we are located next to public transportation. Call for an appointment to check out your new place to live.
This is a real review for starters. This is a terribly run building and appears to be getting worse. Cars get broken in and/or scratched. They have 2 cameras supper or management do not monitor at all. There has been apartments broken in which results primarily from the front doors always being left open due to the lock always broken and they have not been able to keep it fixed for more than a few months at a time. When you bring an issue with the apartment, they struggle to fix it right the first time, example, my washer machine was broken and was leaking water all over the floor and at first they would not accept that it's broken until after 3 weeks, they finally ordered me a new one. The plumber they sent was either not skilled or not experienced as at first, even though it was very obvious that the washer machine was broken, insisted that it wasn't and this went on for 3 weeks. I'm very sorry that this review is long but I promise that based on speaking w/ many many other tenants in this building and they all share similar horror stories like what I'm advising. Take this review however you choose but until they improve their level of service, I would say, not worth it at all. Their first approach is always to take a short cut and they use entry level people, like the plumber I was advising about earlier in this review and I can go on and on but I gather you get it by now.
The building manager and staff are incredible, helpful, reliable and flexible with your needs. I have issues with the building construction itself which seems to be an issue with all kinds. The floors are paper thin (I live on the 1st floor) and I don't think the 80% carpeting rule listed in the lease is enforced well. It really depends on your neighbors but when they are dragging and dropping things between 12-1am, you wish that carpet was required in the whole bedroom.
The appliances need to be updated. The parking lot needs to be completely repaved. The landscaping is subpar. Been a resident for 10 years and don't get any rent advantage over new residents. The rent goes up every year.
Columbia Court has many features such as you control your heating and cental air conditioning, you can put a washer/dryer in each unit, a free exercise gym, dishwashwer. etc. Staff is friendly and very responsive to our needs. Great place to live.
Would have given excellent rating but not really happy with the property finance manager. She's very unprofessional and only thinks about her own inconvenience and not the tenants, and always unwilling to help. This has been my observations for years. Thank God, the in-house manager and maintenance crew are providing superb services and it makes up for the finance manager's very weak performances.