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The Pointe at Neptune is conveniently located near the Garden State Parkway and Routes 33, 18 and 35. The luxury community is also located near the Jersey Shore Premium Outlets, Neptune Shopping Plaza and the Seaview Square Mall.
Monthly, 3-Month, 6-Month, 12-Month
Lease terms are variable. Please inquire with property staff.
Open until 6:00pm
Looking forward two bedroom two bath
Great staff and Amenities. They Open the pool during this summer when other places did not. I have been living here for a few years and I love the location and my apartment.
All the fees turned me off
I was not allowed to see the unit prior to signing the lease. New carpet installation delayed my move in by 4 hours on moving day. When I got into the unit, there were ketchup packets and open water bottles in the kitchen, stains on the oven, and urine on the toilet seat. The grout in the bathroom floor tile was also crumbling and it took 4-6 weeks and multiple maintenance requests to have it repaired.
The apartment was in better condition when I vacated than when I arrived. I was told that I could clean the carpets at move out and provide proof, and I would not be charged for carpet cleaning. I lived in two different units and performed the same carpet cleaning for both. I was not charged for the apartment that had a cat living it in it, but did get charged almost $150 for carpet cleaning from the second unit that had no pets. The carpet was immaculate and I was charged. Apartment companies have certain costs of doing business and have an obligation to clean units between tenants, a cost which should not be placed on a previous tenant if there is no damage to the unit. I was also charged $50 for oven cleaning for the stains that were present when I moved in.
I escalated a dispute of the charges over 7 weeks and many phone calls all the way to the Senior VP of Residential Operations. She opened our phone conversation with I normally dont make phone calls like this because I dont have time. I was told a video of the apartment damages is made after move out and is reviewed by corporate. I asked to see the video, but the Senior VP responded that it is internal data and cant be sent out, but I am welcome to view the video in the leasing office (a 40 min drive each way). I asked why I would go out of my way if I am not getting reimbursed anyway, to which she had no response. I then asked if the move out video from the previous tenant could be reviewed to compare the condition of the oven, to which she said that would not accomplish anything. The phone call was c
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