The Regency on Elm

Location, good neighbors, prompt response to damage or issues.

There have been a few instances since I've lived here that haven't been to my liking. When balcony was being worked on it was supposed to be a month or so and wound up being the whole summer. My hvac unit also broke and leaked all over my bedroom when I first moved in. A/C was also broken and without the entire summer one year.

Overall comfortable with my living situation and feel all of my needs have been met. If any issues have arisen, the staff has been very professional and is quick to resolve the problem.

Apartment needs to be updated (kitchen and bathroom) - windows are not properly insulated and there is a constant draft (cold air). Laundry room - washers and dryers need to be updated - they malfunction frequently.

Not much to complain about here, but enough where I could not give an excellent rating. Location is great, but I still feel that I am paying too much for a one bedroom. Only having one parking spot for the two of us is frustrating although I know there is nothing you can do about it. Also I can not stand having to use quarters for laundry especially with no coin machine in the basement. Also have had our fair share of issues within the apartment, but the staff did respond relatively quickly.