Liberty Towers

Update: management is refusing to communicate with us in writing and dont even get back to you when they set the deadline. Laughable service and no wonder so many residents decided to not renew or refer. Unacceptable service from day 1. Our unit was super dusty when we moved in - so much so that my socks turned grey immediately. Management flip flopped between saying theyd clean it and that they wont because its been cleaned twice allegedly. Fast forward one year later we came back from a 10 day vacation and our apartment was flooding hardcore. We talk to our neighbors and the 2 upper units above us reported the issue few days ago but management contracts the cheapest plumber out there who simply pushes the issue downward vs actually fixing it, causing all units in the same line to eventually flood. Historically management hasnt offered anyone compensation for their maintenance negligence which is truly shocking when were paying for a luxury building.

There was a time when this buidling was better maintained. Now, they raise rents and lower standards. The building smells terribly on many floors due to garbage not being maintained. It's extremely embarrassing. The elevators are frequently out of service leading to long lines and long wait times. The exterior of the building is also poorly maintained as the trash bin is always overflowing. It's sad honestly that they've close to doubled the rent prices to "match market rate" but clearly cut so many of the basic services that make the place livable. Like cleaning!

I would not recommend living here. Recently moved out because of the awful management company response, elevators never working, trash chutes badly maintained leading to the whole hallway smelling, and very cheap kitchen/bathroom/flooring finishes advertised as expensive. Have been doing work on the outside of the building for many months now, often causing disruptive noise and entry into your apartment with no notice. There are many nicer and newer apartments with the same views but much better amenities, finishes, and management. Only nice part is the front desk and maintenance teams.

Not sure where these positive reviews are coming from. This place is a trash palace and nowhere near worth the rent.

It's the WORST apartment I've ever lived in. Also, I want to mention that the reviews are weirdly good. All the resident are curious about it ,lol. 1) NO hot water - few times a week in winter. 2) SMELLin the hallway. I can smell it even I put mask on during COVID situation. 3) Elevators have stopped working multiple times. A week after moving in, I was stuck in the elevator over 10 minutes. There were more people trapped in the elevator since then. 4) Concierge issue- In the luxury building, the concierge can give a key for my guests like a dog walker, nanny, cleaning people or my friends when we put their info in the portal then my guest can enter the house. So I entered my dog walker's information. But Dog Walker called me and said that he couldn't get the key. so I asked the concierge, concierge staff literally said "We don't check the portal so copy the key from the leasing office($15) and give it to your guest. checking portal then give the key is their job! Then there is my question "Why did you guys put this service on the portal that you guys not going to offer?" They take so much time to find one package. there is long line to get package.to be honestly, it's management's fault. It doesn't make sense that two staff to work in a two-tower building. one in front desk and one in the back for organizing package. The building I lived in before had two towers. they had four people worked in the concierge. concierge staff are kind. But I can't say that they're doing a good job efficiently. 5) There's a lot of fly in the tub. "I don't clean often?" NOPE!! my cleaning lady cleans the bathtub once a week. 6) My house is ICY-COLD in winter. Maybe because the building was built so long ago and the windows are thin? if you turn on the heater, monthly electricity bill was over $500. my home is one bed room unit. 7) Management does not care about resident's complaints at all. they Ignore it. I HATE that the way how they talk and their tone of voice is rude.

Great place to live, good amenities and vicinity to shops & transport