Come home to convenient living at Prospect Pointe Apartment Homes. Enjoy life on beautiful tree-lined streets, with easy access to transportation, shopping, and entertainment. Choose from a variety of spacious apartments, each with ample closet space and modern amenities. Prospect Pointe Apartment homes is right where you want to be.
Multiple bug infestations that management do not take seriously. Management do not know their own policies. They do not take care of the grounds. They advertise that they take your trash for you and make you pay for it, but it just attracts bugs! So unclean!
This is the worst place to live. It is a sea of dumpsters of people moving out that left all of their belongings. The pool is never open because they won't pay a lifeguard. The grounds are disgusting and they don't clean up after the snow. The staff is rude and when I asked for stuff to get fixed I was ignored on multiple occasions.
Everything starts out great and they advertise a drug-free and quiet place for your family and kids. They even placed us in the apartments near the playground since I told them we had two small kids. Things went smoothly to start and then it all went downhill from there. Just to name some of the major things ... The playground was destroyed within the first few months of leasing, the heating vent leaked and maintenance scheduled several visits but never actually came to fix anything - including the dampened rug and rotten subfloor that was caused by the leak. The latest problem is tonight - it is currently 37 degrees outside and our heat is not working. My sweet neighbor next door came knocking to let me know she called the emergency number for maintenance that I had no idea existed and the nice man who was on duty, I guess, brought us an electric heater. My kids are sleeping with 3 blankets each tonight. From what I understand, the property managers were aware of the problem because they knew our boiler was leaking and did nothing to fix it. My family and I are moving out just in time. I only hope that this gets better before it gets worse. My husband grew up in this neighborhood and it was a place I would have liked to raise my children but not like this. If anyone reading this is teetering on renting here, dont. Once I told the manager we were ending our lease, he actually seemed concerned and asked if there was anything he could do to have us stay ... I mentioned some of the issues I put here in this review and got nothing. No response. No care. I guess he felt it was his obligation to seem like he cared ... guess what - they dont. I read reviews before I agreed to rent here and I wish the others were as honest as Im being. Like I said, it all starts out great.
Apartments are nice. Dont treat residence fairly at all. Make sure you look at your building before you rent cause they absolutely all dont look as good as the ones next to the leasing office. Dont even bother trying to deal with the lady Michelle in the office whenever you have an issue youll get nowhere. Just deal with Sam shes good. Michelle will just yell over you and not even let you speak and will tell you something and do another. Theyll take and take and take and never give back.
Excellent apartments. Great staff and location.