Welcome home to The Horizons at Franklin Lakes! We are an active adult community situated on 8 beautiful acres in Bergen County, New Jersey. With our beautiful community and excellent location, convenience and comfort are at your fingertips. We are within walking distance to the NJ Transit Bus and Route 208 and Interstate 287 are just minutes away. The neighborhood provides for easy access to grocery stores, restaurants, banks and shopping. Valley Hospital is just 15 minutes away and for entertainment or shopping visit any of the many area attractions such as Darlington Park and Golf Course, Van Saun Park County Zoo, Bergen Equestrian Center and Saddle Ridge Riding Facilities, Ramapo Reservation, James A. McFaul Environmental Center, Garden State Plaza or Paramus Park. Our property offers an onsite fitness center, clubhouse, and movie theatre. We also offer 24 hour emergency maintenance, 7 days a week. All team members are committed to providing exceptional service to our residents demonstrating respect, politeness and service with a smile. We're sure you'll be happy with your new apartment home because we check, inspect, and perfect 101 areas of your home before you move-in. We make sure that everything is clean, working properly and ready for an easy move-in day. Visit today and learn why living at Horizons, is living at its best!
Ive been here 4 years in a first floor apt. The outside door to my apartment is a disgrace. It is all rusty and everything is peeling off. In addition, the step down from my patio has big holes in it. If I catch my heel in it I can fall. Are you ever going to do painting and repair in this facility? With the rent we are paying, this is a disgrace. The complex is deteriorating fast and furiously with noone from corporate giving us the right time of day.
The condition of the interior walls and the apartment paint condition has deteriorated since moving in. The walls of the apartment its self was painted with primer paint which has yellowed and marks easily and can not be cleaned. Who ever is hired to care for the landscaping has done a awful job so far EXCEPT at the entrance to the office area. Trees and shrubs block windows because they are so overgrown. One year ago request to have trees and shrubs blocking windows trimmed and apartment painted fell on deaf ears.
Activities are so outdated. Is bingo all you think we want to do? How about bocce teams that would use the new bocce courts? How about exciting lectures?
Speak to me as an adult not a child. Have you read the jokes in the monthly newsletter? Terrible
Serve healthy snacks. It ice cream and cake
Lobby the cell phone companies for better reception
Serve healthy snacks not ice cream and cake
The entire staff has been very friendly and service requests have been handled promptly and efficiently.
We have had a problem with our hot water heater. They have been to fix it 4 times and it still doesn't work right. WE need help.