The Trails at Pioneer Meadows apartments in Sparks, NV reflect your taste, your style and your love of luxury. Located in the picturesque beauty of the Spanish Springs Valley and with the Sierra Nevada mountains as your backdrop, The Trails offers spacious one bedroom, two bedroom, and three bedroom apartment homes. Walk-in closets, granite counters, garage parking* and resort-style amenities are just some of the luxury touches you'll find at The Trails. With easy access to the I-80 Freeway and Pyramid Highway, we're just minutes from Reno, NV. You'll love coming home to the peaceful luxury of The Trails.
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Overrated, unprofessional and overpriced
Dont Move here. Ive lived there for about 2 years now. When i moved out they over charged me $500 dollars for carpeting, after 5 weeks, they finally apologized for over charging me. They never communicate with you, they just take pictures of your home and threaten you with letters. When I try to communicate with the manager Kristen she talks to you very disrespectful. Not to mention the are way overcharged and overrated!!! DO NOT GO THERE, they don't treat you like neighbors, they treat you like a dollar sign.
The front office withheld money from me AFTER agreeing they did in fact owe me money. Jeremy in the office called and told me a check would be in the mail and after TWO MONTHS never received it and now they won't return my phone calls. This is all after I received my security deposit a week AFTER THE legal 30 days you are suppose to receive it. I remained calm and understanding through all but was instead taken advantage of. The beauty of these apartments are completely overshadowed by lack of professionalism. Whats the point of paying on time and keeping the apartment well kept to only have money withheld from you for no reason.
I lived at the trails for 7 months as a mid-step between moving into my boyfriends house. I fell in love with how beautiful the apartments were and decide to pay the extremely high rent. My rent included dog rent and an increased price for a shorter lease. All in all it was my choice to pay it so oh well. I moved in to an apartment with broken blinds and was told they had a handy man to fix it coming the next day. Needless to say I moved out with those same blinds broken.
Everything went smooth until I received my security deposit back AFTER 30 days of move out. I was charged small fees for touch ups which is expected and was even complimented by how great I left the apartment. What wasn't great was the 400 dollars that was taken out of my check for month to month charges. I paid a full months rent before moving out when I should have paid a prorated and the prorated amount included the 400 dollars is LESS then a totals month rent. They AGREED and yet never sent me my check and did not return my phone calls.
No longer having a Dropbox for rent is highly inconvenient. I cannot always make it during hours and often when I can make it there is no one there or a line of people waiting. I am a single mom, work fulltime, and go to school full time, because of all of this I am on a very strict schedule. Saying that the drop box was taking away for security reasons is laughable given that the gates to the complex have been broken longer than they have worked in the 3 years I have lived here.
The apartments are very nice and the office staff is incredible. The staff are absolutely amazing and go out of their way to make sure their residents are happy. The grounds are kept very clean and the landscaping is well maintained. If there is ever an issue with something, work orders are completed very quickly and the maintenance staff is also very friendly.