Enjoy scenic views and modern living at Sundance West Apartments.Sundance West provides luxury and convenience in the heart of Reno, just minutes from Washoe County Golf Course, Reno-Tahoe International Airport, and Lake Tahoe.Discover the best in Reno NV apartments with elegant living at Sundance West.
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Heater was broken the day we moved in. Took three months after numerous calls for them to finally get people up there. Later, an extremely bad leak led to our house literally flooding. After a very rude phone call with office staff who seemed completely unconcerned with my situation, I was assured that maintenance would be over in 15 minutes. They show up two and a half hours later. Its a decent enough place to live but the poor shape of the building and the incompetency of the staff make it worth far less than what Im paying for it.
don't do it, everything goes wrong all the time. Prices are way to high for what you get.
check other reviews always the same.They do not take care of floods in you apartment.When you sign you lease it is when you see the messed up apartment that doed not even look like the model.Carly took down all the info from could not close the closet doors because they justpainted over dirt.The sliders were filfthy.The kictchen cupboards were not new they were painted.The sliding glass door trap was filthy.She wrote everything down and now comes to the bathroom the tub and grout were stained she said we would have to move out to get it fixed.we did and when we came back nothing was done I called and oh well they just never showed up and for one year the tub and shower were disgusting.Since I only go the addemons on my lease and told them in July we would be out by sept 30th .It was dangerous there was a party on the 3rd floor and they were yelling let me in I called the police 3 times they bashed in the staiewell which was my bathroom took out the ceiling.Keyed my roomates car all reported to the Reno police department they never came into the building because I assume we had a fob lock and perhaps they thought it was secured.When we moved in Carly said this is a fob lock no one can get in without the key.I lived their for one year and for 10months people ran up and down the halls all thru the nite.I would have never moved there if it were told the building was not secure and now they say we never said it was secure.So why did they give us a fob lock to secure the building.
I am going to get a hold of every single one and their complaint they are all the same and file a class action suit agais Sun dance west and trust me I will never give up.
I have enjoyed my stay this far. Staff has been very kind, repairs to my apt have been timely.
This place sucks they never fix anything and never call back.People run up and down the hall all nite long because the security door has only worked in one year since I lived here.The people upstairs punch a hole in the wall and it has never been fixed.I have lived with floods in my living room 3 times never fixed.Be careful when you sign your lease it is not what you signed up for look at your apartment before you sign the lease.It is nothing like the model.I am so out of here a dangerous place to live in and trust me they will erase this.But trust me for one year my life had been miserable.