The apartments are nice, but the appliances are outdated, especially the gas stove. Maintenance has been promt when I've needed it. Roberto is knowledgeable and kind.
Also, the office staff is great! Luis is always helpful. Grace was the first person we met when moving in. She's who I see most on the weekends whether it's just to say hi while sitting by the pool, or if I need to speak to her about a need.
She is always friendly and helpful. Great customer service, Grace!
Slow maintenance response. Call for update results in song and dance, insults intelligence.
The only thing to have a safe place to store a bicycle a small she'd would be nice since we live on the 3rd floor
The area is nice. Some residents are annoying. There have been times where too many dogs bark and they don't ever stop. I've gone to the office and notified them but it still continued.
They advertise as luxury apartments. And there far from it, old appliances, basic fixtures, old carpet, cheap patch on drywall, old blinds, appliances that don't work, fireplaces that don't work, the thermostat for the AC unit is super old it only cost about $20 to replace for a new digital one. For the amount of rent I can move to green valley/Henderson area.
The Retreat Apartments is a small, personable community located in the middle of our spectacular city, perfect for those craving luxury living options, and unbeatable location. We have everything you could want in your new apartment home and more...
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