sounds like a true sh....t show to me....I am a local Realtor..and the practices this location is doing certainly sounds very shady to me....
Thanks everyone for the heads up!
I applied for the unit, got approved, and went in to sign the rental agreement. They gave me a move-in date, took a $300 deposit to hold the apartment, and told me everything was good to go for July 18 move-in. At this meeting, I asked the leasing manager, Francine, some questions regarding the security deposit and what steps to take with documenting during the move-in process. Francine would not answer my questions. She became extremely agitated. She said that they take a standard $300 cleaning fee out of everyone's deposit in order to turn the apartment to make it ready for the next tenant. I was confused by this answer because I thought security deposits were supposed to be used for damage caused by the tenant. So if their standard practice is to use all tenant's security deposit to turn the apartment, then no tenant would be able to get their deposit refunded, even if the tenant did no damage and returned a clean apartment. When I asked about this, Francine told me that "you are not a typical tenant. How we treat our typical tenants would not apply to you." I didn't know what that meant. She said the cleaning standards are in the lease. When I asked to see a copy of the lease she refused to give it to me, saying that all their leases are unique, they don't use a template lease, and leases will only be released to tenants five days prior to move-in. None of that made any sense and sounded very unlikely to be true.
Over two weeks go by and I'm getting ready for my move. Francine calls me on July 3 to tell me that they will not be renting to me because I was "unreasonable" in asking questions regarding the deposit. They refuse to refund me my $45 application fee even though I was approved for the unit and signed a rental agreement that I relied on to my detriment.
I would take caution before dealing with this complex. You will probably have a difficult time getting any deposit back and may be subject to the whims of the leasing office.
Once you are a tenant,don't expect to have your carpets cleaned, appliances checked and grounds are a disaster. Ridiculous cost for what you pay for. NO parking for any guests.
Nobody contacted me
Wonderful location tucked away in a Lovely Gated Community Near to shopping and The Las Vegas Strip. Our community features 3 Swimming Pools, Outdoor Spa, Exercise Weight Room. We also offer Reserved Lighted and Covered Parking, Large Private Balconies and Patios. We Look Forward to Welcoming you Home!
Variable, 7-Month, 8-Month, 9-Month, 10-Month, 11-Month, 12-Month, 13-Month
Lease Terms: 7 and 13 months. Security Deposit: $300 and $150 non-refundable admin fee. Pet Policy: 2 pet maximum, $350 non-refundable pet fee for dogs, $200 non-refundable pet fee for cats, $25/month pet rent, restricted breeds-pit bulls, dobbie, and rot
Open until 6:00pm
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