Rancho Destino

I lived there for about a 1yr, 4/30/17 - 5/3/18 and I am moving , because they are unsympathetic, especially the corporate manager Liz. I was suppose to move on April 30th but my apartment was not ready yet and I called and told them which they said it was okay but to my surprise I was told the prorated rent is $26 dollars a day but when I called the corporate manager Liz she was so rude and unsympathetic then she tells me that the supposedly prorated Rent is $45.17 and they said that me and my family had to leave even though we didnt have no where to go and then she said if we stay until Saturday 5/5/18 that well have to pay $451.17 so we had to move on Thursday 5/3/18 and sleep in our car with my mom who has cancer , my elderly grandma and me.They have the worst management and your rent will not be what they say.Mines went from $1,230.36 To 1,337.81 and if you miss one day , they'll file a eviction letter and it'll say that you owe $1,437.85.We have to pay for the maintenance guys , for cleaning of the pool , for the other tenants usage even if we are not home , camera fee we dont use , the utilities paper $5.95 we receive and trash 14.00

I'm a current resident and I would like to express may gratification to Rancho Destino for giving me excellent service.

In the few years I've been a resident I must make the point that the female office employee by the name of Grace represents the professionalism and class that a luxury apartment complex should have.