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Simple beauty. Perfect location.
Upgraded Community For Your Upgraded Lifestyle! Everything You Need With All The Modern Finishing Touches! Welcome to your new living experience at Villa Serena Apartment Homes, surrounded by the always vibrant City of Henderson, Nevada. Villa Serena Apartment Homes offers distinctive 1, 2 and 3 bedroom floor plans to accommodate your own personal style and touch.
Your new home is abundant with features such as in-home washer and dryer, dishwasher, stylish color schemes, comforting fireplaces in select homes and personal-access alarm systems for your convenience and peace-of-mind. From an outdoor luxury swimming pool and spa for a refreshing swim and soothe, to friendly playgrounds for activity time; Villa Serena Apartment Homes offers an array of amenities for you and those who matter most to you.
Your new home is centrally located just off of Gibson with an abundance of attractions and conveniences within your reach such as nearby grocery stores, fine dining establishments, take-out, entertainment and the newly re-designed Galleria Mall. You?ll also find convenient access to local schools and recreational facilities, easy freeway access to the 515/215 and places for an afternoon stroll such as the Black Mountain Park and Cornerstone Park. All these great attractions and more are just around the corner! You will also be just minutes away from higher-learning campuses such as the College of Southern Nevada and Touro University.
Contact a community associate today for your very own personal tour of Villa Serena Apartment Homes.
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Be aware of hidden charges!! You will be charged for all water usage in the complex. Not just your unit. We were told upon renting that the units had their own meters, they don't!! The grounds in the front of the complex look great, but drive around to the back and you will see garbage on the ground and in the parking lot. Dead trees, shrubs and plants because the irrigation is not maintained and the water runs into the parking lot.
Our newly renovated unit which was supposed to have new appliances didn't. The appliances weren't even usable when we moved in.
The newly installed flooring turned everything black. You could not walk barefoot or in stocking feet. The black would then not come off in the laundry or from the bottom of the shower/tub. No amount of mopping would stop the black from coming off of the flooring.
The cabinets were poorly painted black including the inside of them. The fixtures were supposedly new but had cracks in them. The team doing the renovations were of extremely poor quality.
The management team is unresponsive to problems. One of the office staff was extremely rude and unprofessional.
There were abandoned vehicles on the property for weeks at a time, the police were called there weekly for domestic disturbances.
There are vicious dogs in the complex that were known for attacking other dogs but were not asked to leave. The maintenance of the dog park is a joke yet you pay extra per month for your dogs to live there.
This complex is a sows ear dressed up like a silk purse.
I live on the first floor and yet I keep getting water leaking from my ceiling.
Maintenance is unresponsive, basic repairs take months and repeated requests. Office staff are unprofessional and disorganized. Complex overcharges for water and sewer and raises amounts owed to cover capital improvements, for example when low flow toilets were installed, the monthly water bill went up $50 for 2 months.
there is nothing to brag about villa serena. it's just like every other apartment.
Maintenance and office staff are lazy and don't do their jobs unless forced to do so. Microwave, Stove and refrigerator have needed work for months and still nothing.