Im in Passage I. This is a great place to live. Security on premises all night long. A truly gated community. Quiet and a quaint neighborhood feel in my part. Very nice neighbors. Lots of activities by staff each month. Just had a Thanksgiving dinner at the clubhouse. Pool party in the summer. Professional staff and very approachable & helpful. I recommend The Passage.
Apartments are beautiful. However management is absolutely dismal. Would not deal with a number of issues for many months. For $1400 a month I would expect much more.
This place may seem like a beautiful secret! WRONG!! They have yardwork people who start at 7:15 AM and will not stop blowing until the whole complex is done twice a week! For nonexistent leaves. There are lots of feral cats with broken legs, management does not care about either. The staff in the office is only worried about their social life with the residents, unless youre in their age bracket. ( had to wait for Office Manager Michelle and Lori to stop gossiping about people almost 10 min) This place was so nice a year ago! Pool parties last all night. Security is a joke no one ever comes even though staff lives on site. Have to call more than 4x to get things handled. So if you love a place where the crew dont really listen to your needs and have a murky pool with tons of residence because their new pool was supposed to be done in a month and its been a couple months so far! Dont live here if you want peace and quiet . That AC unit you can not hear your TV. Yardwork that starts in the early hours of the morning. Residents who do not know how to Control their children.
No one answers the phone.
When shown the model apartment by Emily (the staff member) great customer service. Michelle (the office manager) great customer service. The model home was beautiful and they where still in the middle of building the complex. Once the complex was completed everything changed.
Emily and Michelle lost their customer service. Unsatisfactory for a management team. People were partaking in a mixture of drugs, the police were there every night. Vehicles were being vandalized. Maintenance stop coming because they where under staffed. Neighbors became a nuisance to each other and animal feces where everywhere.
Do not recommend The Passage Apartments
This review is not written to persuade you but to give you the truth based off of facts. You make your own decision. Mine is made. Good luck and hope this review helps.
The Passage Apartments is delighted to provide several expansive floor plans with one, two, and three bedrooms. Our Phase I homes feature gourmet kitchens with upgraded appliances, vaulted or 9-foot ceilings, and ceramic tile kitchen, entry, and bathrooms. Phase II apartments offer deluxe kitchens with stainless steel appliances, granite countertops, plank-style flooring, and a tank-less water heater. Our brand-new townhomes include an attached two-car garage and designer kitchen backsplash. All of our amazing homes feature spacious walk-in closets, full-size washer and dryer, ceiling fans, an intrusion alarm, and a personal patio or balcony.
Our residents enjoy some of the best community amenities available in apartment home living. Come enjoy our resort-style outdoor oasis including two hydrotherapy spas, private poolside cabanas, fireside lounge, and wet bar all with WiFi availability, and two resort-style pools, one of which is seasonally heated. The Passage Apartments also offers a Bocce Ball court, bag toss area, barbecue and picnic plazas, and 24-hour state-of-the-art exercise facility featuring Life Fitness cardio equipment, multi-station weight machines, and free weights. Come by our gated community today and find your new home.
Our lease terms are: 6 Months to 15 Months (Please note that lease terms may vary, are subject to change without notice, and are based on availability. Inquire with property staff for complete details).<BR><BR>Pet Policy: Pet-friendly! Up to two pets welcome! 70 lbs Weight limit. Breed restrictions apply. Call for Policy