The Passage

Im in Passage I. This is a great place to live. Security on premises all night long. A truly gated community. Quiet and a quaint neighborhood feel in my part. Very nice neighbors. Lots of activities by staff each month. Just had a Thanksgiving dinner at the clubhouse. Pool party in the summer. Professional staff and very approachable & helpful. I recommend The Passage.

Apartments are beautiful. However management is absolutely dismal. Would not deal with a number of issues for many months. For $1400 a month I would expect much more.

This place may seem like a beautiful secret! WRONG!! They have yardwork people who start at 7:15 AM and will not stop blowing until the whole complex is done twice a week! For nonexistent leaves. There are lots of feral cats with broken legs, management does not care about either. The staff in the office is only worried about their social life with the residents, unless youre in their age bracket. ( had to wait for Office Manager Michelle and Lori to stop gossiping about people almost 10 min) This place was so nice a year ago! Pool parties last all night. Security is a joke no one ever comes even though staff lives on site. Have to call more than 4x to get things handled. So if you love a place where the crew dont really listen to your needs and have a murky pool with tons of residence because their new pool was supposed to be done in a month and its been a couple months so far! Dont live here if you want peace and quiet . That AC unit you can not hear your TV. Yardwork that starts in the early hours of the morning. Residents who do not know how to Control their children.

No one answers the phone.

When shown the model apartment by Emily (the staff member) great customer service. Michelle (the office manager) great customer service. The model home was beautiful and they where still in the middle of building the complex. Once the complex was completed everything changed.

Emily and Michelle lost their customer service. Unsatisfactory for a management team. People were partaking in a mixture of drugs, the police were there every night. Vehicles were being vandalized. Maintenance stop coming because they where under staffed. Neighbors became a nuisance to each other and animal feces where everywhere.

Do not recommend The Passage Apartments

This review is not written to persuade you but to give you the truth based off of facts. You make your own decision. Mine is made. Good luck and hope this review helps.