The area is fantastic and the apartments are well maintained; the financial division is very aggressive and overly rigid though. Only taking off one star for this since its really commonplace among apartment complexes. Much more concerning is the two times they posted notices of nonpayment of rent on our door, when we did actually pay rent. Of course they acknowledged their mistake.I ended up at the Henderson Justice Court in a summary eviction action. They hired attorneys both times and were wrong both times. The first time the attorney convinced them of this and they settled. The second time we litigated it and I won. This kind of thing is very disconcerting so I took another star off. I think they know most people are scared of litigation and just give in, so I imagine its part of their business model to just exploit the statistical chance of going to court and make as much money as possible.Some people might be surprised that after all of this I gave them three stars, but its not as if this specific apartment complex is that much more aggressive than many of the others out there. Because this type of conduct is more ordinary than not, I didn't really think it would be fair to give them a 1 or 2 star rating.
Beautiful community with great management, office, and maintenance team. I really enjoyed living here and honestly, it was the best experience in an apartment community in ten years. Chris was very professional and explained the complex policies well and always made sure to follow-up with maintenance concerns.
The complex was very pleasant. The apartments were quite spacious. However, the upper floor did not have an enclosed balcony and we have cats who like to be outside.
I am a current resident , I can tell you that the office staff are the worse . Office manager chris is a joke dont even bother. If you sign a lease TOO LATE, otherwise run from this place.
You will have so many problems if you move here to the point you will be truly amazed. Tenants issues get ignored, office staff is trained to sign up new tenants but not to help current ones. There is corruption in office the management.
The Summit at Sunridge Apartments is a beautiful apartment community located in the exhilarating city of Henderson, minutes outside of Las Vegas, NV! Enjoy all that city life has to offer such as fine dining and exceptional shopping while still enjoying the peace and serenity of home. Our shimmering swimming pool and commendable clubhouse are the perfect places to relax, and our 24-hour fitness center will help you keep up with your fitness goals. Our apartment homes come with 9-foot ceilings, whirlpool appliances including washer and dryer, and mirrored closet doors. Call today to schedule your private tour!
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