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never called back. i called 5 times and spoke to someone once....
it's beatiful and staff is very plasant
Terrible customer service. We got charged for the stupidest things and they find random crap to charge you for. Note to self, if you decide to move here, there appliances suck, everything is always brakeing even after maintenance the walls are seriously thin you can hear everything going on in the apartment next to you. If u decide to move out they will charge you for stupid stuff that is not even there when you leave. They will find something to charge you with, which will be an insane amount of money for something that's not even there. I would not recommend living here unless u want to deal with stupid drama. Also if you try to replace anything yourself they will fine you for it and make you pay for them to fix it which is a huge amount of money for cheap appliances that will rebrake when you can get everything yourself for cheaper.
They moved me into an apartment with German cockroaches. It was absolutely disgusting. We were very dissatisfied with the neighbors and the fact that they never followed the rules of the complex.
"Come on down and take a tour at our beautiful 3-story apartment homes! Our spectacular floor plans come with washer/dryer, garden tubs, and stainless steel sinks. We have 1, 2 and 3 bedrooms and also offer a variety of amenities such as a 24-hour fitness center, a resident lounge area, business center, and a pool and Jacuzzi! Our staff here at Black Mountain at Henderson is at the top of their game with customer service-oriented employees who care for their residents!"
Variable Lease Terms
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