Grandridge

All the staff members have gone above and beyond to help us not only find the perfect apartment but also make sure all our requests were met.

Large, clean, quiet apartmens. Very friendly and professional office and maintenance staff. Nice landscaping. Mature trees. Flowers. Green spaces. Convenient location to Interstate 680, schools, shopping, etc. All total, I have lived at Grandridge for about 18 years.

Iv lived here for a couple of years.watched grandridge go thru changed.some not so good.new mngt well so far so good.my deck door has needed attn since iv lived here.i freeze in the winter bill is so high.no one cared here.never got handled.waiting to see wat happens.it is alot cleaner around here tho.also i live in a non smoking bldg.and we have smokers.theyre on top of it.i think this mngt might do ok.

Good home for few years & location is ideal

If I could I would give a "0". When we first moved here, the lady that helped us was nice and knew our situation. Was disappointed when I found out we had new staffing. The first time experience with them they were rude and inconsiderate. It was when a/c units was going out or not working properly. It. Caused our oppd to sky rocket for a few months. The washer/dryer units never worked. Took our money. Signs would say fixed buy always had to dry clothes twice. The laundry Matt in the club house was always dirty, machines never worked. Always said they was getting fixed. Gave up on that and went to the laundry Matt there. The staffing people would try and tell you something good to get you out the door. But then try and be upset with you when you go and confront them, because tenants are feed up. I couldn't wait to leave. Even left a few months early and paid double rent. Ended up having to pay for oppd bill. Even tho, I transfered it back to grandridge. Did the first, initial walk thru with a lady I don't think works there anymore. Who states to me when she saw our carpet, not to worry so much bc they charge a 75 dollar carpet clean. So when I did my cleaning, in which afterwards taken pictures of it. I took the last month rent to the office and asked to do the walk thru. The lady couldn't find our file. And said Valerie isn't here, and when she comes in she will have her call us and took a number down, nobody called us and now they want to charge 572 dollars for new carpet. My husband calls and speaks to Valerie. He told her someone was suppose to call. She tried to flip it on us and say well u knew we had to do the walk thru and said we should of called. We already tried and was told she would call us and didn't. And then said that the staff can't even make judgment on what is being charged til she sees it. Soy husband asked of she seen it, and she said no. And said they haven't done anything to it. And asked if when we can do it with her. We said sat, she said sh