Very responsive to my calls and setting up my appointment tours. Like the high ceilings in the apartments too. Marcy
I was struggling to make rent due to a divorce and a job change. I looked into moving to a smaller apartment - that is when I found my floorplan listed as a 2 bed/2 bath loft, not a 3 bed 2bath, and listed for over $100 less. I asked that they correct my floorplan designation and correct my rent for the upcoming year. They would not and would not offer any explanation. When I would not accept a 'No' with no explanation, they decided not to renew my lease - making me relocate my children from the only school they have known. To add insult to injury, they are now telling any properties I apply to that they will not rent to me again, making me look like a risk for asking for a fair review of my apartment layout and rental amount. As of 12/18/19 they are advertising my apartment with the incorrect floorplan. I see the 2 bedrooms are currently listing for more than 3, which seems extremely odd.
I would also mention that my heater goes out regularly over the last three winters - maintenance will come by in the middle of the night/early morning to light it, but it has not been fixed or replaced after 15+ maintenance calls over the years. Aging buildings, faulty equipment, terrible management.
It is very clear the management will make no attempt to be fair or even look into resident issues and they make absolutely no attempts to keep their long term residents. This is bad for all concerned because you never know your neighbors and the management does not consider that this is your HOME - it is just a paycheck for them. I strongly recommend you go somewhere else.
I am a perspective resident and was trying to set up an appointment to come look at their apartments. They are only open during business hours and not the weekend. So apparently they think they are so amazing that I should use PTO and take time off work to come see them. No thanks.
I live here and management along with maintenance team are Awsome..
EXCELLENT, spacious, maint. on call, snow removed FAST, wildlife all around. Super neighbors. Affordable for SIZE , very peaceful
We understand you may be concerned about visiting for an in-person tour at this time. Don't worry, we're here to help however we can. We have a lot of other options that allow you to explore your next home. Please visit our website to check out our photography and virtual tours located on our website.If you want to see more of our community or a specific unit, we would be happy to provide pictures or a video tour of these. If you'd still like to stop in and see for yourself, we would be happy to schedule a tour!Enjoy the beauty of country living without leaving the city. Fontenelle Hills is a gorgeous apartment community, nestled into 42 acres of lush, wooded land right in Bellevue. Enjoy the quiet and privacy our spacious grounds provide, with a wide range of amenities that make you feel right at home. With a variety of floor plans and sizes, there is bound to be an apartment perfectly suited to you.
Lease terms are variable. Please inquire with property staff.<BR>Dog Policy: $25.00 pet rent. $300.00 non-refundable pet fee. Restrictions: Breed Restrictions Apply Dogs Allowed<BR>Cat Policy: $25.00 pet rent. $300.00 non-refundable pet fee. Restrictions: Breed Restrictions Apply Cats Allowed
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