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This complex bills itself as having Gated Luxury Apartment Living. Im not sure where they get this.
The apartments themselves are pretty much the same thing youd find anywhere else in this price range.
The pools are nice, but are consistently packed with loud disrespectful drunks from morning to night. There are complex provided radios blasting awful pop and country music all day, every day. This echoes across the complex, and can be heard even with all doors and windows shut. Forget opening your windows to let in some fresh air on a nice day, unless you find the sound of people screaming, fighting and blasting bad music relaxing.
The pools are supposed to close around 10pm but that rarely happens. Call security and youll often get no answer and a full voicemail. If you do get ahold if someone, they're not really responsive. This means, if you want to get to sleep, you have to call the police department and keep them from more important business. Youll often see the front office employees partaking in the craziness. So dont expect much help there. In fact, its 10:30 pm now, and Im listening to the sound of people continuously screaming whoo over Lynyrd Skynyrd... loud enough to be heard over my TV with all doors and windows shut.
The gates give an illusion of safety. People usually just wait for a resident to come in, and tailgate them in. This is the only gated complex Ive lived in, and it is also the ONLY place In Springfield Ive ever had my car vandalized and robbed. My roomate as well on a separate occasion.
The internet regularly crashes, sometimes for hours, sometimes for days. Mediacom is awful, but youd think with all the outages, they would find a new provider.
I really want to give this place a good review, as the staff is kind, and the place has potential, but dont advertise luxury living and provide an atmosphere that is something like a 2 star hotel during spring break. Hire some grown ups to run things.
I've been living here for 2 years now and I absolutely love it! The amenities and staff are wonderful!
Kensington has been the best apartment complex I've ever lived in. Really safe and CLEAN environment, extremely friendly leasing staff and maintenance caretakers, and unbeatable price! Not to mention AMAZING amenities!