Apartment Guide

The Arlington

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11907 Charter House Ln, Saint Louis, MO 63146

Ratings & Reviews

Review
The Arlington

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Overall Ratings
(9 Ratings)

9 Reviews for The Arlington

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Ive lived in seven rentals across 5 states, and Im disappointed to say that this has been the most problematic of all of them while also having the highest rent. Though I have numerous complaints about my experience here, I will focus on the most egregious and pressing problem: the air conditioner is completely inadequate. My apartment is a three-bedroom split over 5 levels, and the top two levels do not get cool no matter where the thermostat is set. Currently, the thermostat is set at 67 and the top floor is 77.5 degrees. Last weekend, when it was hotter outside, the thermostat was set at 67 and the top floor was 81 degrees. Ive been trying to get the apartment complex to address this issue for about a month, and finally last week maintenance checked the AC unit and said it is working fine. After sending two more e-mails without receiving a response, I contact the Assistant Property Manager. Her take: 6 degrees is a reasonable difference between thermostat and top floor (what about 14?) and a recommendation that I use blackout shades, fans, or that I purchase a window unit. I find this to be truly unacceptable. If Im paying $1600 a month for an apartment advertising central air, its simply not good enough to be told to get my own window unit to get the top floor cool. I would not recommend renting here!

07-28-2019

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Moved in a couple years ago to newly renovated home needing frequent repairs, paints chipping inside and outside, car wash station is hit or miss if its working, shower head toilets and faucets were changed to be more environmentally friendly and now toilets frequently clog and water barely flows, rent increased over $200 the first year without warning and now we have mice in our updated over priced unit. Explanation is that its a wooded area.... They are trying but I would definitely not suggest staying here.

04-13-2019

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Thank you for your feedback. Please reach out to our Cares Team at [email protected] so we may further address your concerns.

04-23-2019

Mia was great!! Love the complex!!

03-04-2019

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Thank you for your feedback. We hope you continue to enjoy calling our community home.

04-23-2019

Horrible move in experience !!! I feel duped. They showed us a renovated apartment and said ours would be renovated just like that unit just a different floor plan .... we move in our unit and there is no renovation just a newly painted Apartment that's not even up to par ..... first off they said we would have bamboo hardwood floors... we have carpet and in the kitchen and bathroom it looks to be peel and stick tile ..... our washer doesn't fit properly in the allocated spot and the bathroom door won't close and the dryer .... DOESN'T dry our clothes. The bathrooms are still old and they just painted over the vanity... no new features or renovation at all .... the kitchen as well... It's crazy how you work hard for your money and are willing to pay to get what you want but the people here don't deliver at all... I wish I had of done my research on this property prior to moving in !!

01-16-2019

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Thank you for bringing these concerns to our attention. Please reach out to our Cares Team at [email protected] so we may further assist you.

03-05-2019

Been living here for almost 5 years. Never had a proble with anyone. I moved out here because of the peace and quietness. Well a couple of months ago we got New Neighbors. And they play there music very lound and very late at night. My enite side works early mornings and to go to bed with base in our ears. This is not what I signed up for!

01-01-2019

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Thank you for your feedback. We are happy to provide an exceptional community experience.

03-05-2019

Amenities

Apartment Features

Air Conditioning
Balcony
Cable Ready
Ceiling Fan(s)
Dishwasher
Fireplace
Hardwood Flooring
Microwave
Oversized Closets
Some Paid Utilities
Stainless Steel Appliances
View
Washer & Dryer Connections
Washer & Dryer In Unit

Special Features

Furnished Available
Short Term Available

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Basketball Court(s)
Business Center
Clubhouse
Emergency Maintenance
Extra Storage
Fitness Center
Green Community
High Speed Internet Access
Hot Tub
Laundry Facility
Playground
Public Transportation
Swimming Pool
Tennis Court(s)
Wireless Internet Access

Additional Features

Freeway Access
Car Wash Station with Vacuums
Street Parking
Tanning Bed
Pet-Friendly Community
AAA Award Winning Parkway School District
Three-Story & Five-Story Massive Townhomes
Covered Picnic Tables
Covered Poolside BBQ Grill Kitchenette
Poolside Lounge with Fire Pit
Accepts Electronic Payments
Accepts Credit Card Payments
3 Outdoor Picnic Pavillions with BBQ Grills
Off-Leash Bark Park
PEP & Student Discounts Available
Wet Bar *In Select Homes
Smart Apartment Keyless Entry Available
Green LED Retrofit Fixtures for Low Utility Costs
Green Plumbing Retrofit Fixtures for Low Utilit...
USB Outlets
Stylish Brushed Nickel Accents and Fixtures
Modern Chic Paint Scheme
Renovated Interiors
Door-to-Door Trash Valet Services

Property Details

The Arlington

Now offering in-person, virtual & self-guided tours by appointment! To help stop the spread of COVID-19, face masks are required. Reach out to us today as helping you find the perfect home remains our priority!The Arlington Apartment Homes offers spacious two and three bedroom apartments and townhomes in St. Louis County. Located in the prestigious suburb of Creve Coeur, you will love the convenience of living minutes away from premier shopping and dining destinations and returning home to a beautifully landscaped community that spans 40 acres. Whether it's the fast pace of city life or a relaxing atmosphere you're looking for, The Arlington Apartment Homes has something for everyone.

Schools

Parkway Northeast Middle School

181 Coeur De Ville Dr
Grades 6-8 | Public
Apartments Near Parkway Northeast Middle School
8/10
Great Schools®

Parkway North High School

12860 Fee Fee Rd
Grades 9-12 | Public
Apartments Near Parkway North High School
8/10
Great Schools®

Craig Elementary School

1492 Craig Rd
Grades K-5 | Public
Apartments Near Craig Elementary School
5/10
Great Schools®

St Monica Elementary School

12132 Olive Blvd
Grades PK-8 | Private
Apartments Near St Monica Elementary School
No Rating
Great Schools®

De Smet Jesuit High School

233 N New Ballas Rd
Grades 9-12 | Private
Apartments Near De Smet Jesuit High School
No Rating
Great Schools®
*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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Saint Louis Apartment Features

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Information is copyrighted and school data provided by GreatSchools.org. Information is deemed reliable but not guaranteed. Schools listed above are based on distance from the selected location and are just a sampling of the schools in the area. To find a particular school district, and how it relates to a specific apartment, please contact the apartment manager.

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