Up on a hilltop, amidst the quiet and trees, sits Half Moon Village. Surround yourself in a quiet residential setting complemented by well-maintained grounds, and still be conveniently located to major highways, shopping and entertainment. Friendly neighbors and staff make this community a must for your next home. Come by and discover why our residents stay with us year after year.
6-Month, 9-Month, 12-Month
I tried contacting this place a year ago, and still have not heard back from them 365 DAYS LATER (or more). When I would stop by, no one was ever in the main office or answered their phones. Not sure what is going on here, but they need help.
I lived here for three years, during which I experienced four separate instances of water leaking inside the apartment. Twice, there was water leaking through the bedroom window. The gutters were cleaned but nothing was done to the windows. After the gutters clogged again a few years later, this happed again, but this time, there was *nothing done*. After two days of filling bowls and soaking water from the carpet with towels, I decided enough was enough, and sealed the cracked sealant around the windows myself. Easy fix.
We also had one leak in the bathroom ceiling, and a burst pipe in the living room. In neither case was anyone sent to clean the carpet. Some men came to dry it out, retrieved their equipment, and that was that. My wife and I managed to get an apology at the time, but that was it. In the end, there was a nasty mold stain in the hallway where we had moved a wet shoe to get it out of the way of the fans, and a stain by the bedroom windows that we hadn't noticed (our bed was right next to the window) until, you guessed it, we moved out.
Our vacuum needed replacing at the time, so the best I could do was to leave the carpet a bit dirty. "Oh well", I thought, "we'll have to pay for cleaning, maybe not though since *obviously* this carpet needs replacement after all those water issues." Half-Moon Village had a different idea. When I complained about the carpet replacement charge, what I got was no acknowledgement of the incidents in the bedroom, and a maintenance ticket proving that the carpet in the living room had been "cleaned." Other requests for dispute were simply denied. If I still lived in Missouri, it might have been worth suing, even more so if I had my own pictures instead of relying on theirs.
And for good measure: make sure anything in the basement is in plastic or elevated. It floods down there when the drains back up.
The office people are very friendly and nice, very knowledgeable concerning the business thank you guys 4 been who you are
I have sent quite a few emails and never heard back, i am still EXTREMELY interested in the establishment and i would like a tour but no one has gotten back to me :( even if i got an email saying there are none available to view right now would be better than nothing.