$400 off if moved in by 8/15. Half off app and admin fees, if approved.
First I would like to say the customer service was great! As I expected it would be. Due to COVID the guidelines were in forced ( mask and social distancing) well. I made an appointment for 1pm I arrived at 12:50 was in and out back to work by 1:30. So the timing was perfect. Just wanted to thank you all. Potential Resident
When you first rent they are so nice and everything in that but as time goes on they give you false violations and when you leave they treat you like you're scum of the earth and try to get every bit of money out of you no concerns as a human being do not rent here don't even try
I was there last week. I looked at the website for their hours. They closed at 6 and I got there around a 5:15pm. I stood in the lobby for about ten minutes before realizing I needed to walk in closer to the offices. I looked to my right to see 2-3 employees having the time of their life talking in the back. I was finally noticed by a woman who approached me. I said that I wanted to look at their 2 bedroom style apartments. She walked past me and over to a nearby computer and then back up to me and said, "It is 5:27 and we stop doing tours at 5:30. Would you come back tomorrow instead?" I was like, I have to work tomorrow but maybe Friday (which I did not). She said, "Ok." I left.So, there were several employees and nobody cared enough about customer service to actually take the time to properly greet me. And then, after standing there for about 5 minutes, to say that it is 5:27 but they stop tours 3 minutes from that time.And, she did not ask my name or to schedule an appointment. I was not offered any floor plans or given any verbal pricing information.I left.What horrible customer service! I tried contacting the Mill's Property but it is impossible to get through to anyone without leaving my name and number. I tried for several days to reach someone but nothing.
Terrible management. Don't expect a security deposit back, they took $400 of mine for "utilities" which included gas. I lived in an electric unit...when I called the leasing office about it they said the information about extra charges was in page 8 of my lease. The problem is they never gave me pages 1-8. Now all I want is to make sure it doesn't happen to the next person. Beware.
Survival Guide: the good, the bad...
We've lived here for about 2 years, & we think we will move as soon as our lease is up. Pros: *Cheap rent for the area, though current residents' rent increases by $50-100, at renewal. *Pro: Close to public library, major highways, Parkway Schools, YMCA, and Westport Plaza Maryland Heights Community Center. *3 pools, 24 hr safe laundromat, & exercise room. The gym is amazing, I love I can work out while our clothes dry. Cons: *Not pet friendly. No sidewalks & the adverrised dog park was not delivered as promised. Pet rent is high- over $20 per pet, per month, on top of pet deposits and any potential damage charges. *Lots of maintenance issues including: flooding, leaky roof, water damage, bubbling ceiling, and broken appliances. *I was highly disappointed that appliances are from the 1970's & 80's. The "unrenovated" apartment to save over $40 per month. The "renovated" apartments feature appliances from 1990s in black. The dishwasher kept flooding, my oven burned food at 100 degrees. Plus side, it was eventually replaced after repeated visits. *Maintenance requests: While I have had some good experiences, we've had constant issues with them not correctly fixing an issue the 1st time. I am highly dissatisfied. Our airconditioner broke during a heat wave, it took over a week to fix it. We've had flooding and leaking. Issues not fixed right the 1st time, so we repeatedly had to call management until fixed. *Noise easily travels, and the walls are very thin. * Litter, chicken bones, and broken beer bottles seen regularly on grounds and parking lot. Some improvement in clean up. Still, look at the ground for glass before you park your car. *Safety: In BH Apt living, you may experience your neighbors disrupting the peace or other issues, and/ or see the police regularly. Leasing reluctant to assist. Pro: The financial planning series was a great idea and so was the end of year pool party. Good luck as you search for your new home!
Maryland Heights is a great place to live because of it's convenience to major businesses, local dining, recreational areas, and entertainment venues. Located in an AAA-rated school district, Bennington Heights is a prime location for students and families. The area is in close proximity to all of St. Louis' iconic landmarks and events. Come see why you should live at Bennington Heights!
Lease terms are variable. Please inquire with property staff.<BR>Pet Policy: Large breeds accepted. Breed Restrictions apply.
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