The Reserve at South Pointe has just finished a complete interior and exterior renovation! Each town home and apartment comes with brand new appliances, carpet, wood plank flooring and fixtures! Come see our brand new kitchens, renovated bathrooms and spacious living rooms. You can enjoy the city around you while also having the convenience of shopping and dining just minutes away. Come out to see your new home at The Reserve at South Pointe Today!
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Terrible maintenance team......air conditioner condensation leaking all over the floor for 3 days now, they don't seem to care that water causes mold and other issues....
I've been living here for quite some time now and although now there's decent staff finally, The other residence around here are inconsiderate, disruptive, and loud. The maintenance can take forever just to get to you to fix things or having something installed. I have been told that they are working hard at resolving the apartments issues. There is 2 washers & 2 dryers and the laundry room is filthy, has probably never seen a mop in years. If you are wanting to use the washer or dryers then you have to wait longer then normal for the person to even decide to remove their clothes (inconsiderate). My move-in experience was horrible but that was only because of the staff at that time, now it seems the new staff are nicer and seem to genuinely want to help.
I just recently moved from and haven't been living at the apartment complex a full month yet but I absolutely love the complex! Fell in love with the unit right away. But what definitely made me make the decision to move was Bryttani in the main office! Bryttani made me feel right at home & went above and beyond to help me! As long as they have staff like her around they can't go wrong
Met with Brittney she is super nice! The entire staff was great!
This place is full of it...it's trash..the new management is very rude...they don't fix anything ever...but they won't their rent...my suggestion is to contact the BBB or make a landlord complaint....Trevor who is the owner isn't going to reply because it's not a good review..He only replies if the reviews are giving praise...but all our money is good enough to be taken but our issues doesn't deserve the attention that it needs...this place will soon be back to the way it used be before the so called renovations.