They've been really good to work with.. Friendly staff (for the most part, especially since the change). They're alright with me.
Pros: Lots of closet space. Maintenance issues are handled quickly unless it's an issue with the A/C or bugs and then it takes a couple weeks. I didn't notice any bugs despite all the other reviews.
Cons: People don't pick up after their pets and so there's dog droppings everywhere. No lights or ceiling fans in the bedrooms (seriously). Walls are thin and not insulated, so it stays cold and noisy in the winter.
Ms. Anita is the BOMB she is very professional and stuck with me all the way. I sure appreciated it.
I like the location I am just trying to decide where I want to live. The next place I move I plan on being there at least 3 yrs so just making sure it the right fit.
Where to start...moved in here July of 17 and it was a rather pleasant experience to start off..The old office staff was very friendly (Morgan, Cynthia). Always got things done on time. Kept in communication very well. Gates have only worked MAYBE 2 months of the 8 that I have lived here. Drive by right now & you will see at least one broke! Pretty sad considering the area this place is and the promises of secure gates entry they love to promote. Trash always overflows because there is only one dumpster/compactor for 12+ buildings. Hot tub was not open at all during the summer. Poorly maintained buildings...could see cracks in walls where the foundation has settled. Doors wont shut because they arent even with the latch. I had to rig my laundry door because it kept falling. Theres at least 4 inch spaces between the door and the floor. Dirt everywhere. I had to. Scrub the baseboards when I moved in. Even after putting on my move in sheet that everything was dirty. Nobody came to fix. Their water/swer/trash/pest control is BOGUS. They said its based off the #of people in the building and usage but with people moving in and out my bill hasnt changed at all.Rent is outrageous for the poorly remodeled property. & they will try to charge you for all kinds of BS so watch your bill carefully!! Mold in the closet, maintenance said its normal..if I see it get worse to call back??? VERY drafty apartments. NO closet space other than the walk in closet in your room. New staff is completely clueless on the way of the business & extremely unprofessional. I was told this was a great place to live but unfortunately have been eager to move out since about the 6 month mark...Every month I have lived here I have had AT LEAST one issue that Ive had to take off of work to go up there to fix. Granted theyve finally added more office hours which has helped. But still safe yourself the headache and the money AND GO SOMEWHERE ELSE!
Welcome to your new home at The Haven in Kansas City, Missouri!
Just minutes from Kansas City's finest shopping and dining, you get the benefits of city living, combined with comforting amenities. Here, relaxation meets sophistication--a night out or an evening in is sure to please. Come home reassured with a sense of belonging. Live well at your new home in Kansas City!
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