Haven on the Lake Apartment Homes offers pet-friendly one, two, and thee bedroom apartments and townhomes in Maryland Heights, Missouri. Our resort-style community offers a fitness and cardio center, playground, indoor and outdoor tennis and basketball courts, racquetball court, and two refreshing pools with sundecks for a relaxing afternoon. Enjoy an evening stroll or bike ride along our private lake adjacent to Creve Coeur Lake and Park or a night out with friends at the Westport Plaza. We welcome you to visit and peek inside one of our newly renovated apartments well-appointed with designer upgraded kitchens and filled with new energy-efficient windows, thermal siding, new appliances, walk-in-closets, gourmet kitchens with ample cabinet and countertop space, and amazing entertainment decks overlooking the lake. Located in the AAA rated Parkway School District, Haven on the Lake is conveniently located just minutes from I-70, I-170, I-270, and I-364 for easy access to shopping, work, and entertainment. Call today to schedule your personal tour and you'll be glad that you did!
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I was planning on moving in here tomorrow, but after the push back of the move in date, run around about payment stubs, their computer programs always being down, and lack of responses to emails; We decided to cancel our move. This place is so unorganized. I have never seen such chaos.
This place is very bad. They do not answer emails in a timely manor. Sometimes you have to email 6 times to get an answer to anything. Rent goes but but you have the same heater, windows and AC. Spent more Ac the outside then I did having APT cold.
The noise from the people upstairs was unbearable. Then when reported the staff did nothing then they blamed me for the issues. When you can hear them tromping, tv very loud, and so forth.
Next when you call their to talk to anyone nobody answers. Then when you do get someone there are never any managers their to talk to.
Move out was a joke was told 710 security refund I still do not have it.
Very horrible place moved out a little while ago and air conditioner went out took them a whole week to fix it. Plus I had a pet so they were suffering because we couldn't bring him to the hotel. The company has change and still having problems not getting my deposit back after clearing the move out inspection guess we will be going to claims court. This place isn't good I would try the pavilion may be a better choice.
I wouldn't recommend anyone to live in this apartment. Maintenance takes weeks before they fix anything. And if you decide to stay in this apartment, check your apartment before moving in. I was shown one apartment moving day, the apartment did not have new appliances as promised. My toilet had very nasty stains 2 months later not fixed. A week ago the same toilet, the water does not stop running after flushing nobody has come to fix it. I regret signing a whole year contract. Very expensive not worth the high rent.
The laundry situation is horrible and one of the reasons I will be happy to leave Pheasant Run when my lease is up!!! It's absolutely ridiculous that there's only 1 laundry facility for the hundreds of families living here. The stairs down tot eh laundry are falling apart and you can't grab the railing for support because it's always loose and ready to pop out. It's so bad that I take my family's laundry and laundry money to Pavilion Apartments and use their services.