Very happy with my apartment. Love the area The grounds are well maintained. I plan on staying put!
Awesome management team, responds promptly to resident's concern. Beautiful place to live!
Pros: The staff at the reception are nice and friendly, some units have nice views but nothing luxurious or unique.
Cons: The Management on-site is rude to its staff and residents. They take hours of your time arguing, but offer no resolve or an apology even when they are at 100% fault.
There was an error in rental portal due to not making a timely manual entry by the Management to cancel move-out notice and/or start a new lease once the current lease expires. It caused me a late fee of $110.48. Instead of taking care of it, they added a second late fee of $50,next month for not paying previous late fee. They left notices on my door saying, if not paid by the end of the day, they will send to the collection agencies even after I have reached out to them about it. So, I went to see the Asst. Manager next day and he was rude from the beginning, no greetings, and started explaining what happened in the back end for the late fee to occur and warned me he would end the meeting if I interrupt him. So, I sat there for a whole hour while he tried many different ways to find fault with me and do his math with pen and paper. Final conclusion is,
Assistant Manager: You did everything on or before time and just exercised your rights. I was not here on the weekend you gave notice, to take care of it which caused all of this.
Me: What are you going to do about it? Can you manually take off the fee?
Assistant Manager: No, we can't, definitely not for the last month (it's been only 20 days since the fee was posted). About this month fee, I will give it a try. If we have to change one account manually we have to send it to Corporate and they will have to check every single account of all the residents.
I gave my move-out notice and left. There was not one apology for an inappropriate fee of $160.48, wasting my time, rudeness, not to mention its their fault to start with. Look else where, unless you want some one walk all you and go through a similar experience.
Set on rolling acreage, amid beautiful landscaping and mature wooded areas, we have created a unique community in the Chesterfield area. With multiple unique unit configurations, we are located in AAA rated Rockwood school district, just minutes from Logan Chiropractic College and Maryville University. There is easy access to I-64 and Clarkson Road; with Chesterfield Mall, outlet malls and many other major retailers close by. Take the opportunity to visit your next home soon!
Lease terms are variable. Please inquire with property staff.<BR>Dog Policy: $30.00 pet rent. Restrictions: No Aggressive Breeds Allowed<BR>Cat Policy: $20.00 pet rent.