Retreat at Seven Trails

There is perfect peace where I live at the Retreat at Seven Trails. I Love walking in this community, living next to the Doggy Park. My apartment backs up to the courtyard. Peaceful! The entire staff is very friendly and attentive to my needs as a resident

1. We were yelled at for having dogs and not telling them, we calmly pointed out that we did put it in our application and they ACTUALLY LOOKED and saw that we had. 2. When we moved in, the bathroom was missing the entire drain and we were just told to buy the new one. 3. We've now been here 4 years. We've been trying to find a new place, but with the economy and COVID, it's been impossible. These people have raised the rent on us TWICE during this pandemic. 4. We've requested things get fixed. These guys will fix something and a week later it'll come apart again. They use glue on floors instead of replacing. Our "patio" has been falling apart and all they do is come in and point a few of the old nails (not even new fasteners) and call it a day. Your maintenance is like the old uncle that knows how to make to TV work with a coat hanger and gum. We've asked the maint several times to fix the bigger problems, and they say the office has to approve. Okay, then get the office to approve. 5. The contract/lease: We were told that certain things were okay and not to worry about them... ie bbq. Then suddenly, we'll get emails about removing bbqs and candles or else. 6. We had to contact Monarch Investment (their managers) several times with minimal help. 7. Every year they inspect the fans, every year the motor on the fan in the basement doesn't work right, they even admit that the motor is going out and they'll be back to fix it and they never come back. 8. If it costs the resident money, this place is all about compliance and following the lease. When it comes to following through on their end it spending money, they fail every time. You have dogs, give us money... you have a BBQ, get out of here... you want satellite, give us money... you need anything in your house fixed, only if it's less than 20 bucks...you need your patio replaced, sorry we just redid the dog park and everyone else's patio as soon as they moved out.

Enjoying My Serenity! I want to say that this property is so quite and peaceful, I been living here for 6 years. At first I was scared about the new management but I was wrong they are loving and my work orders are done. The maintenance team and the ladies in the front have helped me a lot with my needs. Our New Management has also brought our community together with pool parties and donating to the red cross blood drive also having a company come to our Beautiful clubhouse to help with taxes at tax time. I truly recommend you to live here. NG

This is the best community I have ever lived in! All the staff are always kind and helpful. The premises is always clean and safe. I hope to keep living here for a long time!

I have been with Seven Trails for close to 3 years and love it! The staff is always so helpful & kind. Maintenance is always checking in to see how things are & if I need anything. It is in a great location. We love being close to the park, kiddos school & activities. It truly is a great community!

A great place to live in a safe and friendly neighborhood.