Located in St. Paul, Minnesota, The Burlington Apartments offers a fantastic location, luxurious floorplans, and the best amenities. Conveniently located near major interstates 94 and 35-E/35W, and with a Metro Transit stop located directly in front of the property, choosing an apartment home at The Burlington means you'll always get where you need to go. When searching for an apartment in St. Paul, The Burlington offers not only a coveted location, but also spaciously appointed studio, one, and two-bedroom apartment homes for rent. Renovated homes include abundant closet space, gourmet kitchens, and private balconies. Our pet-friendly community is perfect for your furry friend, featuring a courtyard with plentiful green space, doggy-stations, and off-leash dog park. The Burlington also invites residents to relax and play, with access to brand-new, state-of-the-art multi-level fitness center, renovated club room with community spaces that include a kitchen, pool table, and arcade ...
Lease terms are variable. Please inquire with property staff.
Call me a satisfied guest. I appreciate all Tge Burlington has to offer. Great staff and all you do. You exceed all expectations!!
Nice apartment complex as a whole. Most of Burlington staff does not respond to/ follow up on phone voicemails/ phone conversations about issues.
If you want to live with dogs and thier horrible owners, stealing, dirty stairways, and mis-truths. The Burlington is the place to be.
You constantly smell dog and when it rains the smell can make you sick to your stomach. It is not uncommon to walk down the hall and see dog feces or vomit. When reported, the cleaning crew does a very bad job of cleaning it up.
Dogs are in the common areas of the property Clubroom, Pool, and Fitness room. Which are all off limits to pets, yet nothing happens to the owners.
Also, the Website is incorrect. This is as of July 5, 2018 per website:
Our residents enjoy a variety of premier community amenities, such as a pristine swimming pool, a sauna, and a fitness center in every building.
WRONG, they took the fitness centers and saunas out of all of the buildings but 1. They said they were making it better than the ones in each building. Mine was removed in September of 2017. To date of this review the new one is not totally complete.
I have lived here 4 years. I have brought all this to the the Sales Manager, Manager, and Area Manager numerous times. Yet it does not improve. It actually gets worse.
You may say, why doesn't she just move? Two reasons:
1. I am trying to wait for my son to graduate high school.
2. It is impossible for me to find another 2 bedroom handicap apartment.
I hope you really think about moving to The Burlington. Because like many, for the reasons I just talked about. You may be moving a year later.
The pictures are misleading. The only thing good about the apartment complex is the location. Rent is way too high. You are going to end up paying Xcel, and the office for utilities. The office charges an additional $50-$70/month just for "utilities" because of how old the buildings are. Expect to pay a lot more than the base rent they tell you. The management and service teams are awful. They do nothing to accommodate issues. The Property Manager position is a revolving door, changing every 4-6 months. The service team is constantly entering your apartment. Most of the doors are broken. Village Green does not care to replace them, which is a fire hazard. The complex is CONSTANTLY under construction, they hire crews to start work before 8am. Snow removal is TERRIBLE, they wait 24-48 hours to plow and clean off the sidewalks. The gym is not clean, and the equipment is broken. There are better places to live with better management.
First of all, I will start with the management. They are top notch and go the extra mile to solve any problems you encounter. We had several problems after moving in and they fixed or compensated us for each one. The location is perfect. Right next to Como Park and central to shopping and entertainment. They accept a wide range of dogs, both by weight and breed. This is not common among most properties. I will now focus on what needs fixing. The HVAC system needs upgrading. It either blows hot or cold. You have no control over air temp. The controller on the thermostat does nothing. You can control fan speed and on or off, that's it. Utilities are very expensive. I lived in a 3 bedroom home before coming here. That home averaged for sewer and water, 105.00 every THREE MONTHS. Here the average has been 70.00 a MONTH. Four people living in a 3 bedroom home, compared to 2 people in a one bedroom apartment. Electricity is very high. The problem being the HVAC that runs continuously. It never shuts off unless you shut it off. Huge waste of power. Viewing your apartment before leasing, you can't. Their policy is to show a model and not the actual apartment you are renting. The models are newly remodeled and that is not always a good representation of what you are renting. That was the case with us. If I had seen this apartment before hand, it is highly unlikely I would have gone through with the lease. Other issues are ones you would have going anywhere. People abusing property, not picking up after their pets, etc... Again, the new management is very hard working and seems dedicated to fixing this property's issues. They've done a lot, but much more is needed still.