As I began my apartment search more than 60 days before my planned occupancy and availability of the type of apartment I wanted was not known, I was told by the leasing staff to put my name on a waiting list (with the implication that I would very likely get the apartment as I was first on that list).
I was charged a $150 nonrefundable "admin" fee to apply for an apartment right at the outset although no apartment was available at that time and was approved. I paid these fees in good faith that I would get an apartment for the money paid. The contract I signed was for an actual apartment and NOT simply to be on a waitlist. No apartment materialized in the timeframe I needed and although Boulders broke their side of the contract, I was told, very rudely, by the manager that this admin fee would not be returned. I was never given the option of not signing this contract and remaining on the waitlisttill something opened up.
There was no reason for Boulders to start this administrative process before an apartment came available. They were going to know if they had any apartment to offer me 60 days prior to my move in date and could have easily waited until an apartment was open before entering the administrative process (particularly as I had already committed by contract to taking an available apartment).
I would strongly discourage anyone from going on the waitlist at this apartment. Please think twice before renting here; based on my experience with the staff, you will have an unpleasant experience
Love it. The office staff is very accommodating with any issues or questions. Entire grounds and living spaces are immaculate at all times. Would highly suggest this complex fo anyone looking for an apartment
EXPECT EXCELLENCE - ENJOY THE EXCEPTIONAL! Rochester's NEWEST and most upscale apartment living!! 1, 2, & 3 Bedroom sophisticated and chic townhomes and apartments. Now you can experience exceptional, urban-like apartment & townhome living in beautiful Rochester! The Boulders is located in southeast Rochester with quick and easy access to the vibrant downtown area, The Mayo Clinic, IBM, Apache Mall, abundant shopping, dining, and entertainment. Our community offers spacious and open- concept style floor plans built to ensure your comfort and leisure while enjoying condo-style, worry-free living. At The Boulders, we offer a new and unique style of sophisticated apartment living. Our enormous townhomes are for the resident who enjoys the space and comforts of a home, including attached garages. The sophisticated and chic townhomes are fully loaded with every gourmet's dream-kitchen featuring granite countertops, and stainless steel appliances including a French-door refrigerator with ice & water dispensers. Microwaves, dishwashers, rich cabinetry, plank flooring, and large islands are all standard kitchen issue at The Boulders. Every room is designed to allow optimal ambient lighting and all windows are beautifully covered with two-inch wood blinds. Each townhome is equipped with a separate laundry room which includes a full-size, front-loading washer and dryer!! At The Boulders, we know that outdoor activities can be limited in the winter months. That's exactly why we've included a free, on-site, gym membership in our large, 24-hour, commercial gym facility! In addition to our signature gym, The Boulders is proud to offer indoor & outdoor pools, hot tub, and fireside sitting area with cyber-cafe. WE LOVE YOUR PETS and they are always welcome at The Boulders. Whatever your lifestyle, The Boulders offers limitless living options. We are located at 350 Boulder Road SE, with quick and easy access to Route 63 (Broadway) and Route 52. Furnished Corporate Apartment Homes Available.
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