Public areas poorly kept - recently cut back on housekeeping. Amenities have been reduced over the past several years. Expect rent hikes of at least $90.00 with each lease period. Rules and even code regulations not well enforced.
The apartment itself was okay, decently nice and the staff seemed fine. The management and owners are horrible. Maintenance requests took at least a week to get to if it wasn't urgent. Then came move out. The day we moved out the lady checking us out said our apartment was 'immaculate'. We shouldn't have any problems getting our whole deposit back. Then we get a bill from them saying we owe them on top of the deposit because they had to replace the carpet. When asked why they said management smelled a strong urine odor from a pet. We have had a a cat for 5 years. She has never had any little box issues anywhere we have ever lived previously. They claimed that it was so horribly strong throughout the apartment, that they couldn't pinpoint the location and so had to replace the entirety of the carpet. One person I talked to said they couldn't match the old carpet so it all had to go, which I apparently have to foot the bill for. I am not sure how we wouldn't have noticed what they were describing as horrible throughout the apartment when we lived there. Barring going to small claims court they won't listen to reason. They demand every cent they can get out of you and more. Maybe you will be fine if you don't have pets they can blame to get more out of you.
These are older apartments but you won't find more space for your money. Very convenient to 394 and whole foods,trader Joe's, byerleys.
The Cliffs of Minnetonka Apartments offers an address of distinction where you will discover a lifestyle of comfort and convenience. The Cliffs features traditional 1, 2 & 3 bedroom floor plans along with resort style amenities and beautifully landscaped grounds. Residents enjoy convenient access to some of the best dining, shopping & recreational experiences in Minnetonka!
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