I am giving Only One star.
Apartment is good and well maintained. Rent is at little higher side.
When you move out of the apartment. They deduct most of the Deposit money by giving one or the Other reasons. Simple example, They told me that to remove stain on kitchen Countertop they have charged me $ 396. Similarly they deducted more than $1000K. If you ask for the details they will mention that, they will review and get back. I was trying to reach them from last 15+ days . They are giving one or other reason that their manager is not available. This is completely un -professional and I do not go there again based on the experience i have . I will share my next comment soon.
Staff is not friendly. They never pick your phone for any questions or concerns on the apartment. Rent is very high.
Im a current resident of Fountain Place and am extremely satisfied with my experience. The apartment management staff is new as of April 2018 and is infinitely better than the previous management. The leasing Agents were very friendly and helpful when they were showing me apartment options, they replied to my calls/emails promptly, and helped me find an apartment that suits my needs perfectly. Any maintenance requests I submitted were responded to within a day and fixed properly. The apartment grounds are well kept with many trees, flowers, plants, and theres nice walking trails all around the area. I highly recommend Fountain Place.
Stay away from this place. The apartments are old with old carpet. My air conditioner has been broken for over a week and I have put in multiple service requests, with no response. Now I'm spending memorial day weekend in a hot apartment. I decided to go to the pool to cool off but both indoor and outdoor pools are closed. There's no one at the leasing office since they're all gone for the weekend. They never even bothered putting a notice that they would be closed.
In the year and a half I've been here, the elevator has been broken four times. The fire alarm has gone off in the middle of the night several times, causing all residents to evacuate the building. When the fire department arrives it turns out to be a false alarm caused by a defect in the dry system.
If you enjoy overpriced, outdated, dirty apartments, with horrible management this is the place for you!
There is no wonder why this place has so many open units, management is seriously lacking. They are lazy and do not listen to their residents. Kevin in the office doesn't know what customer service means. The hallways are all dirty and kids are loud and running up and down. Stay away.
Fountain Place offers large one and two-bedroom apartments with modernized interiors and stylish comfort. The remodeled Clubhouse and amenity spaces enhance a balanced stylish lifestyle. Indoor and outdoor pools, tennis and basketball courts, dog park, kids room, and other amenities are tailored to lounge, play, or entertain- in solitude, or with friends and family. A silent picturesque backdrop of forest and trail access makes this a great location, in the most convenient and loved area of Eden Prairie. Join us for a tour, and reserve your apartment today. We look forward to seeing you.
Lease terms are variable. Please inquire with property staff.<BR>Dog Policy: $50.00 pet rent. $200 pet deposit. $350.00 non-refundable pet fee. Restrictions: Maximum of 2 pets per apartment. Breed restrictions apply. All pets must be spayed or neutered.<BR>Cat Policy: $25.00 pet rent. $200 pet deposit. $350.00 non-refundable pet fee.