It looks like a great place to live am hoping to be able to live here
I have lived here for going on four years, and don't plan on going anywhere else any time soon. The management here couldn't be any more accommodating. When you have a building full of people, of course it does take time to get things done. I have myself been pleased whenever I had a problem that needed to be resolved. The things that had a problem with, were always resolved within two days.
Terrible place to live since new management took over. Most people here talk about that a lot too. Office staff is absolutely horrible and rude, and cant answer simple questions when you ask 4 times. Do yourself a favor and avoid this overpriced and outdated apartment.
If there were a way to review with a minus 5, that is what I would give the management of this apartment building. I lived there for 5 years but when I moved out May 2018) was taken to the cleaners, as they say. If you rent from them, do not plan to receive your deposit returned. You will get charges for cleaning the carpet (which is against the law) and for maintenance cleaning of the apartment. I was charged for 5 1/2 hours of clearing at $50 an hour for a one bedroom apartment. I also had a charge on my bill for a little over $30 that was never explained to me what it was for. I questioned all of this when I received the little that was left of my deposit and asked for a detailed explanation, in writing, what time was spent on each cleaning job. I was put off for over 2 months and never received the explanation. It was my money they were taking and I should have been entitled to an listing of what it was used for. For all I know they could have gone out for cocktails and a nice dinner on my dollar. I would never trust this management company with my money again.
River gables is in a convenient location
The managers are slow to respond to residents complaints or maintenance issues
The maintenance man lives on the premises but its not always easy to reach him. He is very good at taking care of business when you are able to get ahold of him
The emergency phone is monitored by the office staff who are rarely here. A water leak that I called in on Saturday didnt get answered until Tuesday
When they are in they are usually on their cell phone and may take several minutes before they even acknowledge that you are waiting
The building has very good cleaning staff
Our rent in three years has gone up nearly 200.00 per month!
We are in the process of finding another place to stay in our budget
To help prevent the spread of COVID-19, our offices are temporarily closed to in-person visits, however, you may communicate via email or phone during regular business hours. Helping you find the perfect home remains our priority. Please review our website to take advantage of our Virtual Tours and learn more about Self-Guided Tours. Zen Chaska offers boutique apartment homes nestled in the heart of charming downtown Chaska. Our community is conveniently located one block from the Minnesota Rivers scenic trails and walking distance from unique shopping and dining destinations. With spacious studio, one and two bedroom floorplans and the unparalleled views from our sky room, Zen Chaska has something for everyone!
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