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Twelve 501 Apartments

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12501 Portland Avenue, Burnsville, MN 55337

Ratings & Reviews

Twelve 501 Apartments

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Overall Ratings
(15 Ratings)

15 Reviews for Twelve 501 Apartments

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This apartment complex (Twelve501, Burnsville,MN) is awful, terrible and horrible!! Management and staff have no CUSTOMER SERVICE SKILLS period. Let's just start with a simple maintenance issue like a toliet overflowing, you can physical walked to the office and submit a request online. And still you may wait up 5 days. Pest control is include in your monthly rent but if you don't request in advance before the 1st of the month your apartment WILL NOT BE EXTERMINATED. The cameras that are installed either don't work and/or they don't focus or aimed in a certain direction Don't let the website looks fool you!!! Law Enforcement is always on the premises for some type of disorderly conduct The onsite laundry have big time issues- washer don't clean your clothes, you pay more depending on your water temp,dryer don't dry your clothes ....either the washer and dryer don't work and/or they are too too expansive The security company that they have a contract with does nothing but sleep The tow truck company who they have a contract with tow your vehicle because he can!!!! The upgrades are a JOKE!!! If you just need a place for a short time and want to put with management and staff SHENANIGANS GO RIGHT AHEAD!!! Note YOU HAVE BEEN WARNED


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Thank you for making us aware of your concerns with our customer service, maintenance, pest control, and parking policies. We strive for continuous improvement, so we are eager to discuss these matters with you further so we may reach a prompt resolution. When you have the time, please email us at [email protected] so we may assist you further. We look forward to hearing from you.


We were disheartened to read your feedback, which certainly does not reflect our typically high standards. We are sorry to hear that you have experienced inconvenience while living in our community and would like an opportunity to address your comments at the earliest. Please contact us at [email protected] so that we may take action to rectify your concerns. We look forward to restoring your confidence in our community.


Dont get fool by the picture you see online, dont reccomened this place !


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Thank you for your feedback. Please reach out to our Cares Team at [email protected] so we may further address your concerns.


Terrible the back building by the Golf Course. Is in desperate need of cleaning the carpets in the Hallways and Trash Chutes are black. The laundry rooms need new flooring and paint behind the washers have water damage and debris.


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Thank you for bringing these concerns to our attention. Please reach out to our Cares Team at [email protected] so we may further assist you.


from what I've seen. I love the pool, gym, doggy park and the apartments. they have done a great job upgrading


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Thank you for your feedback. We are happy to provide an exceptional community experience.


First off I have to say I was nervous living in an apartment. My boys and I lived in a house for 10 years. Befor living here we had gotten an apartment, "Stone Grove" in burnsville. It was all around awful!!! We had to get out of there. We came across Twelve501...and here...it is all around AMAZING! We are very happy here. They are kind, always trying there hardest with the upkeep, and the Amenities are great! I want to say to those people that complain, you need to understand it is not easy for very little people to take care of a complex so big! Thank You


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Thank you for your feedback. We are happy to provide an exceptional community experience.



Apartment Features

Air Conditioning
Cable Ready
Ceiling Fan(s)
Oversized Closets
Some Paid Utilities
Vaulted Ceilings
Garbage Disposal

Special Features

Disability Access

Community Features

Accepts Credit Card Payments
Accepts Electronic Payments
Business Center
Extra Storage
Fitness Center
High Speed Internet Access
Hot Tub
Laundry Facility
Swimming Pool
Tennis Court(s)
Controlled Access
On Site Management
Recreation Room

Additional Features

Disability Access
Internet Access: Dial-Up
Dog Park

Property Details

Twelve 501 Apartments

To help prevent the spread of COVID-19, our offices are temporarily closed to in-person visits, however, you may communicate via email or phone during regular business hours. Helping you find the perfect home remains our priority. Please review our website to take advantage of our Virtual Tours and learn more about Self-Guided Tours. At Twelve 501 Apartment Homes, we offer spacious and comfortable one, two, and three bedroom floor plans right in the heart of the high energy Burnsville neighborhood. The community provides easy highway access and is within walking and biking distance to many facilities in the area including Birnamwood Golf Course, Crosstown East and West Park, and Black Dog Lake. As a pet friendly community welcoming both cats and dogs (with only a few breed restrictions), the possibilities are endless at Twelve 501 Apartment Homes! Call today to schedule your personal tour.


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600 Highway 13 E
Grades 9-12 | Public
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*All content about schools and school districts is provided by GreatSchools, a third party. Apartment Guide does not create, develop, contribute to, or endorse this content.

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