The Fitzgerald

To anyone looking to move in here- DO NOT DO IT!!!!!! By far the worst apartment complex we have ever lived in. We had just gotten our cars towed along with 30+ other residents. They were sweeping the parking lot and repainting the lines and did not give any physical notice. There was an email sent less than 20 hours before than, after speaking with multiple residents they had not received it. Very few got the email. There were no physical signs anywhere when there are specific holders for notification flyers. In past events for plowing and previous sweeping, there were always two forms of notification. Paper and email. This time, it was only email that was sent to less than 1/3 of the residents. Over 30 cars were towed and there is no reimbursement. If you want to spend your hard earned money for a dirty environment, getting towed, and never having anything fixed then this is the place for you. But there are many better properties that give you way more, for less. This is exactly why we are not renewing our lease!!!!!!!!

Don't ever rent at this apartment complex. Especially with 4 people in the office you would expect some good service. I just found out my car has been towed because they are sweeping and stripping the parking lot. They sent email yesterday at 12 pm. Which I didn't see until today 11am.If the email was sent out a week ago I understand, but this happens again and again. The tow cost 227. I presume they have contest or something, they are always eager to tow cars. DON'T RENT AT THIS APARTMENT,if you went to avoid frustration and unexpected fees.

There was a dead cat in the lobby for 3 days before anyone did anything about it

Excellent customer service excellent place great atmosphere

From your packages being stolen to the general upkeep of this place, I wouldn't recommend it to anyone moving to the Burnsville area. There are many more nicer and affordable places than this one. We were able to terminate our contract with the Fitzgerald because of their violation. Our walls and ceiling were leaking due to the construction crew's negligence. Unfortunately for them, they did not come fix the problem for 18 days, and even then they didn't fix it entirely (only fixed the ceiling). I fell ill and baffled the doctors because I did not have the flu, or any additional problems with my heart, chest, or breathing. I discussed the possibility of my symptoms being because of mold exposure. Sure enough, my roommate and I stumbled upon black mold in where the water had been leaking, and additional places that were not affected. Management sent their renovation crew over to take care of it - they sprayed it and patched it up. There was no checking for additional mold done. To anyone moving to the Fitzgerald, please be aware of the fact that you may have black mold in your apartment unit sitting behind the walls or underneath the molding. Again, there are better places to move than here and I would highly recommend looking elsewhere.