Lake Pointe

I really pray that I get a apartment here

Never heard back from anyone.

I lived at Lake Pointe apartments for 2 years. As a single woman living there I felt very safe because of the late hours I worked. The security cameras were reassuring and the neighbors looked out for each other. I don't have any complaints. I give it 2 thumbs up all around!

We recently moved out of Lake Pointe this past year and had a great experience. The ladies in the office were very helpful and the apartments are beautiful. Only wish they had 2 bedrooms so we could have stayed.

I love how the apartments look and I love the customer service that the leasing office ladies have. But I will say, I had set an appointment to see a unit for today (04/02/2018) and yes she did say that if I dont put the $500 security deposit down, she cant guarantee that Ill still get the apartment. I told her Id risk it but only if she would be willing to call me and let me know if anyone else is interested in it. Id assume that if you are setting an appointment in any company or professional setting that there is a note section where that is appropriate to write in...today (04/02/2018) I had an appointment at 5pm that I had set with one of the ladies last Friday (03/30/2018) and didnt get a single call, so after work, I was assuming since I didnt get a call that the unit we had set an appointment for (and could possibly sign the lease for) was still set and good to go for us to look at before signing the lease l, etc. As I was on my way to lake pointe apartments, I called again to confirm but it had been taken. Great, so it was taken, thats fine. What I wasnt okay with was that I had requested for a call back if anyone else was interested but I didnt get one. I had wasted time and money and I am extremely dissatisfied. I canceled everything and decided to look at other apartments instead. If you are going to be sweet and have good customer service, please follow through with your appointments and their request. It was extremely unprofessional and I hope that whoever is in charge will stress that more. Even so, Thank you for your hard work.