New owners. Terrible, maintenance is porr (scheduling. Old management was okay. One maintanve man kept things going fine. Now three can't cope. Fee plus $30 month for a cat!!
Whem I came here 4 years ago,
1- There was furniture in the reception area.
2- WiFi was faster.
3- The original Furnace area was a storage area.
4- Pet (cat) fee was $15 per cat and there was no requirement for apartment insurance as there was a fee 9$200).
5- Rent increases for existing tenants has been $30/year (3 years so far).
I like this apartment because the staff in the leasing office are very respectful, professional, understands everybody, have time to explain every concern, the most important is they are very fast on maintenance orders. Take good care of packages received.
BUT some tenants SMOKE in the their apartment which is hazard to ASTHMATICS who live here.
The attentiveness to the concerns of the residents are generally addressed in a timely manner.However, I have been a resident for a fewyears, and would like to see the parking structure corrected to whereas it will not flood any longer; this brings a disappointing start to the work day for many of us who have had to encounter this issue several times.
Very friendly staff and residents.
The Franklin is Southfield's hidden gem! We pride ourselves in our dedication to detail to make sure The Franklin is a home you can be proud of. From our exceptionally large floor plans to our convenient location and thoughtful amenities, The Franklin is an excellent place to call home. Everything you need for a better life is right at your front door!
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