Prompt response to inquiry.
They don't provide a mailbox key and their office hours and/or "support" are like an afterthought.
If you use the washers or dryers, you'll find bugs in your clothes. Maybe they can make friends with the ones in your cupboards.
Your shower drain won't drain and the water will be warm for just 5 minutes. Your toilet will frequently clog and your heater will be loud and slow. Call Maintenance, right? Good luck.
They slightly increase the water bill each month (about $66 I recall) which is I guess their way of meeting "current property value." The water doesn't get any purer, unfortunately.
They state you can "easily" pay your rent online, which usually works, but if the balance states "$0.00" and you pay anyway (as I did), you'll be slapped with an eviction notice in your locked mailbox about how they "didn't receive the payment." If you lawyer up fast, you can get it dropped but still have to pay $100 in court fees for something they could have resolved with a simple phone call.
Expect a letter with no return address post-move out showing how they ate your security deposit, despite the efforts you made to clean the place.
I thought it was okay because it was close to OU, the Village, and other stores but at the current price, you are wasting your time even considering this place. Don't be like me and waste your money too. I would never want to subject anyone to this total lack of respect and absolutely horrible service.
It was genuinely an awful experience and I suggest you avoid this complex.
Welcome to Roanoke
Rochester Hills, in the metro Detroit area of Michigan, is home to Roanoke Apartments, as well as Oakland University, and Daimler-Chrysler HQ. We're located just minutes from The Village of Rochester Hills, Great Lakes Crossing Outlets in Auburn Hills, and DTE Music Theater. We offer many flexible lease terms for our Studio, 1 & 2 bedroom apartments to suit your needs.
In order to both work and play hard we know you have to be in top form, which is why we are conveniently located near medical, dental, and veterinary services. Our location is convenient to Oakland University, Rochester College, local public schools, and is close to restaurants and shopping. When you feel the need to take a night off cooking, try local favorites Bravo! Cucina Italiana, Mitchell's Fish Market, B Spot, and Kruse and Muer at the Village and more, all near Roanoke.
You'll never be short on entertainment living at our Roanoke apartments. Exercise your need for retail therapy at nearby Village of Rochester Hills Mall or University Square Shopping Center. Get outside, stretch your legs and enjoy the beauty of Stoney Creek Park or hit the links with a few friends at Westwynd Golf Course.
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